As 2008 is wrapping up, I would like to thank both our customers and our partners for the honor of working with you during this past year to deliver solutions that make an impact on your business.
Throughout this year, we’ve taken your feedback about our products and your frustrations working with other vendors to heart and to action. Based on your input, we’ve improved a lot of elements of our business and products. With the resources we’ve had available, we’ve tried to incorporate as much of that feedback as possible to ensure that you are getting the solutions you need.
This attention to your needs has helped lead us to almost 100% growth in the number of new customers in 2008.
While several ideas haven’t made it into our products yet, rest assured that we’re using our customer-driven development at its optimum level, allowing you to participate and offer comments and ideas that help us to help you more efficiently.
As this year is about to end, we’re committed to bring even better solutions in the new year to come.
Right now, we’re very busy creating a new R&D office in the center of Krakow, Poland. Krakow offers a lot of talent, including the resources of three universities. Our aim is to benefit from this in the next year to be on par with other technology companies, such as IBM, Google, Motorolla, Capgemini and other large businesses, who operate in the same area of the city as we do.
In the near future, we will be rapidly increasing our staff to be able to continue delivering the service that our customers expect:
1. Fast and competent support.
2. Improved products based on innovative ideas, collaboration and direct customer feedback.
3. Affordable pricing without compromising quality.
It has indeed been an exciting year, and we’re doing our best to use all we’ve learned from our user community to do even better in 2009. After all, there is nothing more important than you, our users.
I thank you all, and wish you a Merry Christmas and a Happy New Year.
