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Documentation now online

Being agile and providing frequent software updates has been part of our culture for a long time. Responding to customer queries and solving issues faster is always on our agenda for improving the services we provide to you.

For this reason, we were finding it inadequate to provide our documentation as static PDF files that were updated only along with software releases. This relative inflexibility to fix minor issues, such as typos, missing or unclear information, etc., between software releases slowed our efforts to help our customers in the quickest and best way possible.

It became clear that we needed to provide documentation corrections and additions in a more responsive way. So, along with the recent introduction of our new product, License Activation Center, we also introduced a new documentation system: http://docs.x-formation.com. Based on the speed at which we can publish new content, as well as positive feedback from our customers, we’ve decided to make this the primary delivery method for the majority of our documentation.

With our latest releases of License Statistics v3.10 and LM-X v4.0, we furthered our steps to publish even more documentation online.

The benefits are clear: With our documentation now published online, we can provide important information to you even faster, responding to your questions and suggestions more effectively than previously possible, and ensuring that you always have the most up-to-date, quality information at your fingertips.

We invite you to take a look at our new documentation platform, and look forward to continuing to improve your experience with X-Formation software.

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No “IPocalypse” for X-Formation Customers

With the final IPv4 addresses distributed to the world’s regional Internet registries earlier this month, the switch to IPv6 is imminent for the IT community.

Web giants are working on new versions of their sites, ISPs are making costly upgrades, and our competitors are racing to develop patches for their licensing products. But you won’t find X-Formation among the commotion. Why? Through dual-stack daemons, we’ve supported IPv6 out-of-the-box in LM-X and License Statistics for several years now!

You can clearly see this during the License Statistics start-up:

[2011-02-15 00:44:49] Ready for querying…
[2011-02-15 00:44:50] Http server using TCP IPv4 port 80.
[2011-02-15 00:44:50] Http server using TCP IPv6 port 80.
[2011-02-15 00:44:50] To view statistics please go to

http://windows2003test:80

So, just mark World IPv6 Day on your calendar (June 8, 2011) and bid adieu to IPv4 without worry!
To learn more about our products, visit: LM-X and License Statistics.

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Wishing everyone a Merry Christmas and a Happy New Year!

On behalf of our team I would like to wish all of our partners and customers a Merry Christmas and a Happy New Year.

We would also like to thank our customers for using our products and working closely with us in a continued effort to improve them.

It has certainly been a very exciting year for us. We’ve grown quite a bit, both with our customers and as a company. Our team currently consists of 15 people across our 3 locations in Denmark, Poland, and the USA. We’re also happy to announce that we’ve completed 19 software releases this year with the majority of them being for our core products, LM-X and License Statistics.

As this year is coming to an end we’re already planning ahead and can assure you that there’s lots more in store for the coming year!

PS.

Our office is closed on 24.12.2010 and 31.12.2010.

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License management in the cloud

Few deny that cloud computing is the way of the future. The ability to work in the cloud without depending on physical machines running reliably allows companies to bring their services to a whole new level. With services like Amazon EC2, new opportunities arise for businesses.

The topic of licensing in the cloud is of interest to many of our customers, and cloud computing is just beginning to come into its own. For us, licensing in the cloud is a very important topic. The flexibility of LM-X License Manager along with the reporting capabilities of License Statistics can help you be more successful as you explore the new world of cloud computing. For example:

1. Although your virtual machines reside in the cloud, your license server doesn’t have to. You can keep your license server within your corporation and specify a firewall policy to allow Amazon’s virtual machines to access it. This way, you can spawn an unlimited number of virtual machines and allow them to consume your otherwise unused network licenses on demand, just like regular machines within your network. This is an efficient way to get started using the cloud to get the most out of the licenses you’ve already bought.

2. Reporting on your license usage is very important. LM-X logging capabilities and License Statistics license usage reporting let you manage and report on usage invoices. This is important when it comes to pay-per-use licensing models where you pay by the hour for using the software.

We’re interested in your feedback about how cloud computing affects your license management needs, so let us know what you think. Whether your application runs on physical machines, virtual machines or in the cloud, we have the experience and the tools to help you achieve your goals.

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1st. November Public Holiday Notice

Today, 1st. of November 2010 we’re working with a reduced workforce due to a public holiday.

Sales and support requests will be responded but with a possible delay.

Thank you for your understanding.

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License Statistics is number 1 in license manager support

With License Statistics v3.6, we’ve become number 1 in the industry in license manager support. We believe in proactive progress in our industry and are responsive to customer demands for a product that is more useful, more stable, easier to use and more affordable than our competition. This newest release of License Statistics supports 14 parsers — twice as many as any of our competitors — giving you the freedom to monitor virtually any engineering application in your business:

  • Realtime parsers: LM-X, FLEXlm /FlexNet, Sentinel LM/RMS, IBM LUM and Reprise License Manager (RLM) and beta_lm
  • Denial parsers: LM-X, FLEXlm/FlexNet, IBM LUM and Reprise License Manager (RLM)
  • Import log parsers: LM-X, FLEXlm/FlexNet, Reprise License Manager (RLM), Hasp License Manager, SmartPlant License Manager (SPLM)

But we aren’t stopping there. Now that we’ve provided support for the most popular license managers in the industry, our focus is to implement support for even more specialized license managers, allowing our customers to get the highest possible return of investment on their purchase of License Statistics. Providing support for all of these license managers would not have been possible without the help of our customers. We’ve received hundreds of log files from our customers, making our job easier. Only by working together can we give you the fullest benefit of our customer-driven development program. Be part of the positive changes we’re bringing to the license management industry and contribute today to help us solve your unique business problems. Interested in trying out the latest copy of License Statistics? Download it from the License Statistics download page.

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Floating licensing v2.0

More than 20 years have passed since the first floating licensing systems saw daylight. Since then, a lot of new issues have arisen. In this article, I’ll dig into the evolution of floating licensing.

Beginning in 1988 with FLEXlm, license management systems introduced new ways to package and sell software. Going from traditional “one seat per machine” new business models allowed users to share a pool of licenses. Floating licensing consists of a client application (built into the purchased software) and a license server hosting one or more license files. Both license client and license server typically reside on the end-user’s network, allowing the end user to be in control of the whole licensing process together with their software.

At the time floating licensing was introduced, most people were using it on “heavy” UNIX workstations and had simple needs. About 10 years later, modern and much cheaper desktop and laptop PC’s arose in the market, creating a new problem: What if you wanted to take the software with you when you traveled? License borrowing was introduced to satisfy a growing need to be mobile and take the licenses with you.

Today, software applications have made a huge impact on how we work, do business and even live our lives. Could you imagine planning construction of a commercial building without using CAD software like AutoCAD? Or how about designing a car without the use of 3D design software like CATIA?

As the software we use becomes more important for us, most software vendors also adjust the price based on this demand. High-value software is nothing new; the problem is that sometimes things go wrong. In IT, it’s well known that computer hardware can fail. Even giants like Google build in redundancy as a software component rather than relying on the hardware. By using commodity hardware, they’re able to reduce costs while bringing service levels up by employing software redundancy.

For license management, there is a crucial need for stability. Striving for stability is a key factor when choosing a license manager, and our product, LM-X License Manager, is no exception to this rule.

For us, the next revolution in license management is clear. Customer needs are driving “floating licensing v2.0.” While original license managers did a great job of ensuring access to software from multiple networked machines, the next generation of license managers must handle a more extensive set of requirements for “floating licensing v2.0″:

1. Accessibility

Today, networks aren’t just single location “home” networks connecting tens of computers. Instead, large enterprises require access to run software across multiple locations, in different time zones, both in-house and using outsourced external resources such as Amazon EC2. There are no longer any boundaries between the public internet and the local intranet as far as accessibility goes.

To solve this, a license manager must be able to work over TCP/IP using a single socket and be configurable just like a webserver. Using random sockets or multiple daemons on a single machine like our competitors are doing is a bad idea because it lacks of ease of use. The LM-X license server, however, is designed for this purpose by using a single port (6200, which is modifiable) and is no more difficult to configure than a webserver. This is makes configuring firewalls easier, because if you understand how to pass a webserver through your firewall, then you understand how to do the same with LM-X.

Furthermore, license managers must be designed to be “low-noise,” not requiring transfer of large amounts of data to function. With LM-X, the typical licensing transaction is in the order of a few KB of data regardless whether you’re in-house or on the internet.

2. Stability

Today, virtual machines are available to help companies both large and small to reach new service levels for uptime. Virtual machines are important, and we believe that virtual machine licensing is, too. We introduced virtual machine licensing 5 years ago, before any other software vendor, as we already envisioned a clear need to allow users to move licenses around.

High Availability Licensing, also known as HAL, is another key feature required for larger corporations to ensure stability. While virtual machines work best for some customers, HAL works best for others. This is something that enterprise customers typically ask us for to obtain additional uptime with their customers.

Both of the above solutions work only if you’re actually connected to a network. What if you need to travel to a hotel with a lousy internet connection that doesn’t allow VPN? Or your corporate network switch blows up without having an immediate spare? Floating licensing depends on having a network connection available at all times. This is not how the world always works, of course; even the best IT systems and hardware break down. Sure, you can auto-borrow, making licenses unavailable to others, but the idea of auto-borrow is just as silly and expensive as having an extra car in your garage in case your primary one breaks down.

For this scenario, grace licensing is an important (but often overlooked) feature of “floating licensing v2.0.” Grace licensing works by saving a copy of the license used, making it temporarily available for a certain number of hours while allowing the broken systems to restore. Grace licensing works exactly like borrow licensing, but without the need to do any active steps. Grace licenses are always available just in case your network becomes unavailable. LM-X supports grace licensing, while most of our competitors do not.

3. Ease of use

While HAL, virtual machine licensing and other license models are desirable, they don’t get you anywhere unless ease of use is considered. It’s surprising how many legacy licensing systems are deployed today without the ability to use automatic server discovery. This is a must for “floating licensing v2.0.”

Automatic server discovery provides the ability to detect at which host/IP address the license server is located. It works by performing a broadcast on the network that queries for license server availability. Without this (mostly the case today), software end-users are bound to spend valuable time configuring each end-user workstation with the proper host/IP and port number.

What if you need to move the license server from one host to another? Well, you need to plan for downtime, of course. With LM-X License Manager, this is not the case, and any system administrator can move a license server when necessary without informing anyone.

4. Reporting

Just as important as access to licenses is the ability to track and report on who’s using the licenses. X-Formation, as an end-to-end software license management solutions provider, offers a complete suite of tools from which end-users can benefit. With our license monitoring tool, License Statistics, we’re making an impact by allowing hundreds of our customers to see their realtime and historical license usage.

It’s not enough to just deliver a log file. You cannot import a log file into Excel, right? Ready-to-use tools are just as important as the way one accesses the software.

In conclusion, software license management has evolved greatly during the last two decades. However, due to the rise of the internet and new computing capabilities, license managers must evolve even further. HAL, virtual machine licensing, automatic server discovery and grace licensing are all key components of “floating licensing v2.0,” but the game doesn’t end there. Additional integration with reporting tools such as License Statistics have an impact, allowing hundreds of companies to gain insights on the use of their expensive licenses. With all that has come to pass, further developments are on the horizon, as we haven’t yet seen all the possibilities related to new outsourced IT management.

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