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LM-X has the features end-users expect, like mobile/grace licenses,
license borrowing, redundant server support, automatic server discovery,
license queuing, license sharing, and virtual machine licensing.

License Statistics - Frequently Asked Questions

License Statistics is our license management product for end users. Some frequently asked questions about License Statistics are listed below.

If you don't see what you're looking for here, please visit our Knowledgebase.

Why can't I get Linux license server reports in Windows?

If you are unable to get Linux license server reports in Windows, your lmutil version may need to be updated. To check your lmutil version, look in your error log. For example, the following ex ...

Which license managers does License Statistics support?

License Statistics supports the following license managers: LM-X License Manager FLEXlm / FLEXnet Sentinel LM/Sentinel RMS IBM LUM Additionally, License Statistics supports a custom inte ...

Does License Statistics work with IBM LUM?

License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm / FLEXnet Sentinel LM/Sentinel RMS IBM LUM ...

How does License Statistics work?

X-Formation's License Statistics is a set of tools that lets you gather, monitor, and analyze license usage information in diverse ways. License Statistics gathers usage statistics from LM-X Licen ...

Why can't I gather statistics on Sentinel LM/RMS?

[ Show » ] Henrik Goldman [X-Formation] - 29/Jul/08 12:25 AM You should also s ...

Why do I get the error "Problem occurred while running external statistics utility"?

You may see an error similar to the following in your License Statistics log file when monitoring Sentinel LM/Sentinel RMS or IBM LUM servers:[2008-07-30 08:56:00] WARNING: Problem occurred while ...

Does License Statistics automatically check in idle licenses?

X-Formation's License Saver, a License Statistics add-on, gives you the ability to automatically check in idle licenses. If a monitored application is checked out and then the user's machine is id ...

Why do I see an "unable to open http server on port" error in my License Statistics log?

The License Statistics Usage Monitor is configured by default to use port 80 for the http server, which is used to display the statistics HTML pages in the browser. If this port (or another port y ...

Can I monitor standalone licenses with License Statistics?

Yes, X-Formation's License Statistics Usage Client allows you to monitor standalone licenses with License Statistics. The Usage Client is a License Statistics add-on for Windows only. The Usage Cl ...

Why do I see "checkin failed" in the FLEXlm debug log when running License Statistics?

When running License Statistics, you may see something similar to the following in your FLEXlm debug log:19:43:34 (MSC) OUT: "PATRAN" user1@address119:43:43 (MSC) IN: "PATRAN" user2@address2 (INA ...

Is License Statistics license usage data reliable?

License Statistics uses data sampling to gather statistics, which will have small inaccuracies. However, over time, you can easily see a trend, and for most real applications (where users use the ...

Can License Statistics capture data for applications on a separate LAN when firewalls are in place?

Yes, License Statistics will gather data on separate LANs when using firewalls (for example, you may have License Statistics installed on LAN A and your application installed on LAN B), because a ...

System hangs when running License Statistics with lmutil v11.6 and FLEXnet v10.8

If you have a problem running License Statistics with lmutil v11.6, there may be an incompatibility between your FLEXnet version and the lmutil version you are using. For example, when running l ...

How do I set up multiple versions of an application with License Statistics?

If you have multiple versions of a FLEXlm/FLEXnet application running, License Statistics can easily monitor all versions.First, ensure that each license is working appropriately. One way to accom ...

Why am I getting an error that my License Statistics license is expired or invalid?

If your log reports that your License Statistics license file is expired or otherwise fails, check to see whether there is more than one license file in the license directory (by default, ../xflic ...

Can I configure License Statistics for redundant FLEXlm servers?

Yes, this is done in the License Statistics configuration file, xflicstat.cfg.To specify redundant FLEXlm servers, edit the line FLEXNET_SERVER. For example: FLEXNET_SERVER = port1@server1;port2@ ...

Can I monitor applications on more than one server?

Yes, you can monitor applications running on any number of servers. However, License Statistics can be installed on only one server, unless you purchase additional licensing to install License Sta ...

Does License Statistics use Port 27000 and can I change it?

No, License Statistics does not use any network communication by itself. Port 27000 is used by FLEXlm/FLEXnet. If you are experiencing problems due to FLEXlm/FLEXnet using Port 27000, contact th ...

Does the message "Maintenance expires" mean that my software will expire?

When the maintenance agreement for License Statistics is close to expiration, you will see a message in the heading of your License Statistics HTML page similar to the following:"Maintenance expi ...

Why do I get the error "FAIL: Memory allocation failed!"?

You may see the error "FAIL: Memory allocation failed!" in your License Statistics log. This error occurs if memory usage exceeds 2 Gb when generating graphs. This is due to a Microsoft limit tha ...

Why do I get the warning message "Statistics generation takes too long"?

You may see a warning message similar to the following in your License Statistics log:[2008-08-14 16:02:22] WARNING: Statistics generation takes too long time for lumsrv06 which causes loss of sta ...

What is the starting day for weekly custom reports?

If you run a custom usage report with the output set to produce weekly reports, the reports begin on Mondays.

What is the "highest license usage" entry in the log file?

The highest license usage entry in xflicstat.log looks like the following:Highest license usage of the day: 124 usersThis log entry shows the greatest number of concurrent users who are using the ...

Can I install License Statistics on a virtual machine?

By default, we do not allow License Statistics to be used on virtual machines, in order to protect the software from potential overuse. For License Statistics users with corporate licenses, we can ...

What should I do if License Statistics stops running because my maximum license count is exceeded?

If you exceed your license count (the maximum number of users/licenses your License Statistics license allows you to monitor), License Statistics will stop running and the log will indicate that ...

Why is License Statistics unable to get statistics from IBM LUM?

If License Statistics cannot gather statistics for IBM LUM, the License Statistics log may say "ADM-10103: Server 10.0.0.2 not found." The cause of this problem is most often a mis-configured I ...

How does License Statistics interact with Excel? Can it produce CSV files?

License Statistics data can be used with Microsoft Excel as follows: You can make a query in the Analyzer, and then copy and paste the results into Excel. Using custom reporting, you can run ...

How can I get License Statistics to work with multiple FLEXlm vendor daemons?

To support multiple FLEXlm vendor daemons on the same port number, you can specify an explicit vendor name and port in the License Statistics configuration file, under the "FLEXNet/FLEXlm servers" ...

Can License Statistics create one report for multiple license servers or multiple versions of one application?

You can use License Statistic's custom reporting feature in conjunction with merged databases to easily accomplish such tasks as tracking usage for multiple versions of an application or tracking ...

Can the Analyzer produce a report on hourly license usage?

Not at this time. However, the database format is described in License Statistics documentation, so you can access the database directly to do specialized reports.(Note that the Analyzer is not ...

Can I run the License Statistics Monitor from a Unix machine and run the Analyzer from a Windows machine?

Yes. Simply ensure that the Windows machine has access to the License Statistics databases that exist on the Unix server machine.Note that the Analyzer is not available in the evaluation version o ...

Can License Statistics gather data for applications that run for a very brief time?

License Statistics cannot reliably gather data for applications that run for seconds up to a few minutes (such as compilers), because License Statistics takes snapshots of license usage at regular ...

IBM LUM i4blt utility is extremely slow and causes License Statistics to fail. What can I do?

On some Windows systems running i4blt, the utility can take anywhere from 2 to 20 minutes to complete. Furthermore, the reports may be incomplete, which can cause License Statistics to fail. Thi ...

Does LM-X License Manager support IPv6?

LM-X supports IPv6 with no need to configure anything.

What kind of license server does License Statistics work with?

License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm / FLEXnet Sentinel LM/Sentinel RMS IBM LUM ...

Why do I see "unable to write database" in the License Statistics log?

When running License Statistics, you may see something similar to the following in the License Statistics log:[2007-08-20 15:47:09] Ready for querying... [2007-08-20 15:47:09] Starting monitor of ...

Can I specify which vendor features to include and exclude?

You can specify a list of features to exclude from a report, using IGNORE_FEATURE in the License Statistics configuration file. There is no configuration setting for specifying which features to i ...

Does License Statistics handle FLEXlm reservations?

Yes, License Statistics does handle reservations, and they aren't included in license usage statistics until they're actively used. When querying a FLEXlm license server, output that includes rese ...

Does License Statistics run on Unix?

License Statistics supports Windows and Unix. For more detailed information, see the list of supported platforms.

Does License Statistics decrypt FLEXlm report log files to get statistics?

No, License Statistics does not decrypt FLEXlm log files. License Statistics captures real-time statistics and outputs them to a database, which it queries to produce HTML files that are viewable ...

Does License Statistics support Aladdin NetHASP dongles?

Unfortunately, License Statistics does not currently support Aladdin NetHASP dongles.There is no apparent way to capture usage information from these dongles, and although some graphical monitorin ...

Can you change colors in the License Statistics HTML graphs?

Unfortunately, it's not currently possible to make customizations to License Statistics HTML pages, such as changing colors, replacing graphics, etc.

Is License Statistics for Windows only, or can I also run it on Unix?

You can run License Statistics on either a Unix or Windows platform. The versions are essentially identical, with the following considerations: The distribution files differ slightly and the pr ...

What operating systems does License Statistics run on?

License Statistics supports Windows and Unix. For more detailed information, see the list of supported platforms.

How does License Statistics run? Does it need to be started manually?

License Statistics is installed as a service under Windows or run as a daemon under Unix. Because License Statistics runs as a background process, it will run even when no user is logged into the ...

What kind of set up is required before running License Statistics?

Before running License Statistics, you simply edit a configuration file to specify site-specific information, such as the host server information of the applications for which License Statistics w ...

How can I get License Statistics running as quickly as possible to see how it works?

Do you have a few minutes? Check out the License Statistics Quick Start Guide (attached) for instructions on how to get up and running with License Statistics in just about 10 minutes.

Is License Statistics extendable?

Yes, License Statistics is extremely flexible and can be customized to suit your needs. License Statistics generates XML files for each feature. You can use these XML files to create scripts that ...

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