LM-X License Manager - Frequently Asked Questions

LM-X License Manager is our license management product for software vendors. Some frequently asked questions about LM-X are listed below.

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Does LM-X License Manager support network/floating licenses?

Yes, LM-X License Manager supports a variety of license models, including local/node-locked, network/floating and anonymous trial licensing, all of which can be configured for practically any ne ...

What is the X-Formation EULA (End-user License Agreement)?

The X-Formation EULA is attached.

Can I pay for my X-Formation product using a credit card?

Payments cannot be made by credit card at this time. In the US, payment may be made by check or bank transfer; elsewhere, payment may be made by bank transfer.See "How do I purchase my X-Formatio ...

How do I purchase my X-Formation product?

When you are ready to purchase your X-Formation product, you can buy the software by contacting us or by contacting one of our resellers.To expedite your receipt of the software, we accept purchas ...

Does LM-X License Manager support vendor defined strings or custom data fields?

LM-X supports vendor-defined strings and custom data fields, and lets you extend LM-X with additional information in your licenses.

Does LM-X support incremental feature count?

Yes, LM-X supports incremental feature checkout and checkin.

Do our users have to upgrade their license servers after we upgrade to a new LM-X release?

Yes, when software vendors upgrade to a new LM-X release, their end users must also upgrade their LM-X license server. To upgrade the server, simply stop the server, replace the executable and st ...

How does LM-X provide compatibility between different versions?

LM-X is designed to be platform independent and work on a number of platforms. Therefore, you can easily create licenses on one platform and use them on another. Similarly, you can run license ser ...

Why does nmake fail to build LM-X SDK under Windows Vista?

Due to the nature of UAC in Windows Vista, you must build LM-X as an administrator. Otherwise, nmake will fail due to insufficient security, and you'll see ambiguous error messages such as: ...

We use custom hardware and can access the serial number information from this equipment. Is there a way to lock LM-X licenses to this hardware device?

Yes. You can lock LM-X to your hardware device by specifying a custom hostid and using the LMX_HOSTID_CUSTOM hostid type together with LMX_Hostid or LMX_HostidSimple to retrieve the LM-X hostid. F ...

Do you support redundant servers in LM-X License Manager?

Yes, we do. LM-X License Manager's high availability licensing (HAL) feature lets end users specify backup (redundant) license servers that will continue to enable license hosting in the event t ...

After a user stopped using an application, FLEXlm still kept that user's license checked out. How can you reset the license?

You should add TIMEOUTALL to your options file. See your FLEXlm end-user documentation for further information. This problem is very common and has been around for a long time. It occurs because F ...

Does LM-X License Manager support Solaris?

LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms.

Does LM-X License Manager support Unix?

LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms.

Can the LM-X license server be shared over the internet?

The LM-X license server works similarly to a web server communicating over TCP protocol, so it can easily be used over the internet. The server listens on a fixed port (6200 by default) and takes ...

What are the system requirements for the LM-X license server?

You can easily run the license server under any network using TCP/IP, such as over a LAN, WAN, the Internet, etc.For Windows, the license server will run on Windows 2000, Windows XP SP2, Windows V ...

How do I download the latest software?

To download the latest version of your X-Formation product:Log into http://support.x-formation.com using the username and password you originally received from X-Formation at the email address ass ...

Do you support internet activation in LM-X License Manager?

Yes, we do. By using our License Distribution Service you can enable activations directly from within your application. This means you can allow purchasing users to process their orders and let ...

Does LM-X License Manager allow our users to travel with their licenses?

Yes it does. LM-X License Manager supports a wide range of license policies, including license "borrowing." Click here for an overview of some of the license policies that LM-X can handle.

Can end users administer and monitor their licenses?

Yes. With LM-X License Manager, software vendors can provide end users with a license file they can use as a standalone license or with a license server. Our license monitoring software, License ...

How long does it take to get started with LM-X License Manager?

In most cases, you can implement simple licensing within just a few hours. Our products are designed to let you get up-and-running quickly without the need to read a manual of several hundred pa ...

What Operating Systems does LM-X License Manager support?

LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms.

Why is my new X-Formation product license set to expire?

Most software purchases have 30-day payment terms. If X-Formation delivers your software to you before your payment is received, the software is normally set up to expire in 30 days, in order to a ...

How do I configure LM-X for high network connection rates?

By default, Windows can only handle up to 5000 open TCP connections. If your loads are higher, you may experience problems such as failed requests for new connections and poor performance. You can ...

How do I manage multiple programs running against multiple versions of LM-X?

For local licenses, you need only ensure that the license path for each application is correct for its respective license.For network licenses, we recommend that you use the tools provided by your ...

Can I combine multiple license files into one?

Although it is usually possible to combine licenses, we recommend that in most cases individual licenses are kept separate. LM-X protected applications will search specified license paths for stan ...

Can I run more than one license server on a single machine?

Yes. Each license server will host licenses for a specific vendor. Ask your application vendor to give you a correct version of the license server for the vendor’s licenses. If you have two ...

We have a firewall in place. How can we make the license server available to the outside world?

The license server uses a single port, and the connection is initiated from the client side. You can edit the port in the license server configuration file. Select an appropriate port, and open th ...

How do I uninstall LM-X on Windows?

To uninstall LM-X on Windows:Uninstall the license server using the command line or LM-X End-user Configuration Tool.Remove environment variables (you may use the Client Application License Path t ...

Does LM-X License Manager support Fortran?

Although LM-X License Manager does not directly support Fortran, the LM-X dll interface is flexible and easily adapted to use with Fortran. Currently, several X-Formation customers successfully us ...

Does LM-X License Manager support Delphi?

Although LM-X License Manager does not directly support Delphi, the LM-X dll interface is flexible and easily adapted to use with Delphi and other languages.

Why do I get a "System clock has been set back" error?

If your system clock is set back, the LM-X License Manager will report a "system clock has been set back" error. To resolve this, reset your system clock to the correct (present) time. If you beli ...

How does LM-X License Manager differ from other license managers?

We offer more than just software: we offer solutions to your unique problems. For what we feel are the most important ways we differ from our competition, please see 10 Good Reasons to Choose LM ...

What is LM-X License Manager?

LM-X License Manager is designed to enable license management for software vendors. It offers you the means to package your software into modules and then license the software to your customers ...

What languages do you support?

We support C/C++, .NET 2.0 and newer, and Java 1.4 and newer. Additional language support can be done on specific requests.

How is LM-X License Manager priced?

Pricing for LM-X License Manager is based on the size of your corporation and/or the number of platforms you want to license. LM-X is priced below the competition, and we make it easy for smalle ...

More questions? Contact us!