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The Founding of X-Formation and How the Company have Replaced the Word “Failure” with “Lessons”

Today, we spoke with Henrik about the founding of X-Formation and all the lessons learned in the years the company has been around.

Henrik Goldman founded X-Formation in 2004, and over the past 15 years, the company has come a long way. We have expanded our headquarters and are opening an R&D office. Today, we’re going to look at how far we’ve come and the things we have learned over time through an interview with our founder.

Interviewer: How did you get your idea or concept for X-Formation?

Henrik Goldman: “The idea came about when I was looking at professional products in the field. I was so frustrated about the poor quality of them, it got me saying to myself, ‘I know I can do better.’ The motivation was to give customers better value for their money. For 15 years, this has been the motivation and still is. What’s important to us is giving customers a quality product with good and fast support so they know they found a good business partner.”

How many employees do you have?

“25 people, mostly engineers. We’re an engineering driven company listening to customer requirements and transforming it into solutions.”

What is your ultimate goal or mission for your software licensing programs?

“The goal is to make a difference for customers. It’s a success for me, as the owner, and the team to see customers keep using the software for over 10 years. Collecting as many happy customers as possible, making lives easier for customers, and ensuring that we can be part of their success are all great goals of ours.”

Why do you think X-Formation has been so successful?

“Because of our customer focus. Not many software companies are able to survive for 15 years. In the beginning, many customers asked me personally if the company would still be around after 5 years. 15 years later, I’m sadly not able to answer that since those customers’ companies don’t exist anymore. For those that still do, we’re proud to be part of their success story.”

“Constant focus on the customer and ensuring their happiness is what makes the difference. We’re small compared to many large players, which makes it very important for us to be agile.”

What has been your biggest success with the company?

“To survive for 15 years and to celebrate it with some of the largest companies in the world, many of whom are our customers. Companies generating billions in revenue keep trusting us every day. We’re grateful for that. Having more than 600 companies as our customers keeps us going and growing.”

Have you had failures? How do you learn from them?

“Sadly, most failures have been customer disappointments due to growing pains related to unfit hires. While we strive for the best, it’s not always possible to succeed. Sometimes a bad hiring decision has had an avalanching effect down the line. For that, I’m truly sorry.

The best way to get around this is to quickly resolve whatever problems arise in order to regain trust. Always react fast.

“Fast reactions. Reacting quickly to any problems allows you to correct your mistakes quicker and right your wrongs. Today, I’m proud to be working with a team where all core members have been working with me side-by-side for over five years. It’s remarkable how many good things come out of working with people who you can trust and rely on.”

What would you tell someone looking to get started in the industry or just with their dream?

“Don’t wait, just start! Learn as much as you can, and keep learning every single day! I always say that if you have a talent then it’s your duty to make the most use of it. I am lucky to be in the software industry. An industry I love, and that I find as much a hobby as it is work.

However, success is hard. Work smart.

License Statistics v5.15.x

Dear Customers,

We’re excited to announce that we have just released a major upgrade of License Statistics.

License Statistics version 5.15.x includes the following new enhancements:

  • Upgraded Java to 11.0.2.
    Upgraded PHP to 7.2.11.
    Upgraded MySQL to 5.7.24.
    Upgraded Apache to 2.4.38.
    Upgraded OpenSSL.
    Clear deprecated tools.
    Added API endpoint to get user details.
    Added API endpoints for operations on License Statistics users.
    Extended API endpoints for operations on license servers.
    Extended API endpoints for operations on features.

Read a full list of release notes to stay on top of all changes introduced with each release.

Public holiday notice for 2019

Dear Customers,

We wish to advise that our office in Krakow will be closed on the following days during 2019:

January 1 (Tuesday)
April 22 (Monday)
May 1 (Wednesday)
May 3 (Friday)
June 20 (Thursday)
August 15 (Thursday)
November 1 (Friday)
November 11 (Monday)
December 25 (Wednesday)
December 26 (Thursday)

Our sales staff will be unavailable on this day, including both phone and email, so responses to your queries may be delayed.
Thank you for your understanding,

X-Formation Team

License Statistics v5.14

Dear Customers,

We’re excited to announce that we have just released a major upgrade of License Statistics.

Version 5.14 brings forth major changes to License Statistics. Follow the video to see the main highlights of this release.

Read a full list of release notes to stay on top of all changes introduced with each release.

License Statistics v5.13.x

Dear Customers,

We’re excited to announce that we have just released a major upgrade of License Statistics.

License Statistics version 5.13.x includes the following new enhancements:

  • Upgraded libraries:
    Java JRE (1.8.0-181)
    Apache (2.4.35)
    PHP (5.6.38)
    OpenSSL (1.0.2p)
  • Added ability to remove historical License Server data.
    Added ability to add Usage History Comparison graph to Dashboard.
    Added Time Used column to User History report.
    Improved consistency of error messages.
  • Fixed an issue with service hanging on Windows in case of error occurred during API startup.
    Fixed crash that occurred while merging real-time and denial data of redundant license servers.
    Fixed an issue with hidden columns remaining visible in exported Usage Per User report.
    Fixed an issue with temporary Dassault files not being removed from “Temp” directory.
    Fixed an issue with non-administrative user being logged out when mousing over the “Server is Down” indicator on License Server Uptime chart.
    Fixed an issue with duplicated rows in exported reports.
  • Upgraded Java JRE to version 1.8.0-172.
    Upgraded Go to version 1.10.
    Improved installer instructions for selecting the type of database.
    Updated documentation for Flash Issues.
  • Improved documentation in terms of the visibility of license servers and features.
    Updated documentation in the section describing system requirements.
    Improved documentation in the section describing the procedure of reporting a bug.

Read a full list of release notes to stay on top of all changes introduced with each release.

We’re happy to announce a new website!

New, even more user-friendly layout!

In order to make your time on our website more enjoyable we cut out the unnecessary sections. We didn’t change any urls or the navigation logic. Everything is there in the same place you left it but now it’s better looking!

We also revamped the content!

No one likes to read long descriptions. That’s why we also streamlined our content. It now flows seamlessly with the layout. We used more bullet points so it’s much easier to follow and compare different products. You can even read all about what we have to offer on a single page and then navigate from there to learn more details!

If you haven’t tried License Statistics or our other products yet, it’s a perfect time to do so! Head on to our new License Statistics page.

License Statistics v5.12

Dear Customers,

We’re excited to announce that we have just released a major upgrade of License Statistics.

License Statistics version 5.12 includes the following new enhancements:

  • Added ability to add imported license servers using the Imported License Servers grid.
  • Renamed “Current Usage Above 24 Hours” report to “Current Usage By Time Range.
  • Added support of token licensing for MSC MSCONE feature for FlexNet license server.
  • Upgraded Apache to version 2.4.29 together with related libraries (PHP to 5.6.34, OpenSSL to 1.0.2n).
  • Upgraded JRE to version 1.8.162.
  • Upgraded LM-X to version 4.9.2.
  • Embedded Microsoft Visual C++ 2015 Redistributable Package (x64) into the License Statistics installer.

In addition to these enhancements, this version includes several fixes to existing features, giving you an even more stable version of License Statistics.

Read a full list of release notes to stay on top of all changes introduced with this release.

License Statistics v5.11

Dear Customers,

We’re excited to announce that we have just released a major upgrade of License Statistics.

License Statistics version 5.11 includes the following new enhancements:

  • Added new Settings form on License Server Uptime report that allows more control over report contents.
  • Added ability to export data series to different formats, including CSV, XLSX, and PDF, on Usage History Comparison chart.
  • Added LDAP User details to Usage Per User report when user list is displayed in single row.
  • Created new descriptions on grid backgrounds for instances when no data is displayed.
  • Improved consistency of default data ordering on grids.

In addition to these enhancements, this version includes several fixes to existing features, giving you an even more stable version of License Statistics.

Read a full list of release notes to stay on top of all changes introduced with this release.

LM-X License Manager v4.9

Dear Customers,

We’re excited to announce that we have just released a major upgrade of LM-X License Manager.

LM-X License Manager version 4.9 includes the following new enhancements:

  • Added new HostID for Microsoft Azure.
  • Added new HostID for GCE (Google Compute Engine).
  • Improved performance and fixed several bugs for LM-X Java Client.

In addition to these enhancements, this version includes several fixes to existing features, giving you an even more stable version of LM-X License Manager.

Read a full list of release notes to stay on top of all changes introduced with this release.

Case Study: Impararia appreciates LM-X’s unique approach to software protection and superior level of support provided by X-Formation

About Impararia

Impararia remains at the forefront of BIM & PLM industries as a key PLM system integrator active in a variety of industries, including aerospace and construction. They deliver innovative software that integrates CAD and PLM to help companies release their products faster and leverage costs.

The Business Challenge and the LM-X Solution

Before using LM-X License Manager , they hadn’t been using any license management solution. They chose X-Formation’s software license manager after benchmarking it against other tools available on the market and immediately paid attention to the superior level of technical support they received from X-Formation as well as the cost of the LM-X solution.

The biggest challenge Impararia was facing was trying to find a way of protecting their software before selling it. LM-X License Manager helped them secure their software thanks to its robust features that ensure uninterrupted access to the software for end users even when one of the license servers goes down or when a connection to the network is not possible.

Summary

LM-X’s full features and flexibility are an effective combination that assured satisfaction for both Impararia and their end users.

For Impararia, LM-X License Manager proved to be a great license management solution, with better flexibility, features, price and support.