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LM-X License Manager Case Study - Schindler GmbH

LM-X License Manager – Customer Case Study: Schindler GmbH

Client: Schindler GmbH
Problem: Lack of flexibility of licensing schemes
Solution: LM-X License Manager

Problem

A software vendor based out of Germany, Schindler GmbH is the developer of S-Anywhere, a highly regarded software platform that includes modules for maintenance and repair management, facility management, tool management and inventory recording, as well as RFID technology for planning, recording and evaluating inspection rounds.

Like many software providers, Schindler GmbH needed a flexible licensing solution that could support many different licensing models, particularly network and node-locked licensing.

Schindler GmbH tried using HASP HL dongles from Thales, but this solution fell short of serving their customers’ needs. As Markus Schindler, IT Engineer, explained, “IT guidelines of our customers often prohibit the use of hardware dongles,” because many of their customers use outsourced or virtual servers.

How Schindler GmbH Approached the Problem

Schindler GmbH realized that they needed a different licensing solution that was able to accommodate their customers’ needs. “We searched for an alternative, and X-Formation’s LM-X License Manager offered the flexibility we were looking for,” said Schindler. LM-X provided Schindler GmbH with the licensing solution that not only had all the features they needed to achieve their desired results, but made software license management easy.

What It’s Like Now

Not only is LM-X a superior licensing solution with robust, bundled features that solve nearly any licensing needs—X-Formation provides exemplary customer service as well.

Schindler praised, ”Documentation and support was very good, and X-Formation pays attention to customers’ needs.” Schindler concluded,“LM-X is flexible and offers all the license types we need. Furthermore, if we have any questions, the X-Formation support team helps quickly.”

With quality software and fast, professional support in addition to providing flexible options for dongle-free licensing, LM-X was exactly the licensing solution that Schindler GmbH and their customers needed.

LM-X License Manager Case Study - Enventive Engineering Inc

Customer Case Study: Enventive Engineering, Inc.

Enventive Engineering, Inc. finds the full-featured, low-cost license management software its customers need with LM-X License Manager.

Client: Enventive Engineering, Inc.
Problem: Lack of critical features in its existing license management software.
Solution: LM-X License Manager

Problem

Enventive Engineering, Inc., helps mechanical product industries benefit from the most recent advances in variational computation by making complex tech simple to use. Companies use Enventive tolerance analysis software to accelerate and simplify their product development process workflow to foster innovations and build the mechanical products of the dynamic data and AI century.

At first, Enventive used an economical license manager for its software products, which worked well enough until customers insisted they needed floating licenses to best support their team-based approach to using the software. The old license manager could not support floating licenses, nor could it support the need for annual licenses with a customizable renewal date. Enventive’s customers wanted the ability to purchase new licenses on different dates while maintaining a single renewal date for all licenses.

Enventive realized that it needed a truly full-featured and flexible license management system. However, the license solution it was considering was not only expensive, but the product vendor was well known for devoting little time and attention to the needs of small businesses. It was crucial that Enventive provide its customers with the licensing options they needed. It also wanted a flexible solution that would grow with it, and a vendor that would be responsive to its needs.

How Enventive Approached It

After extensive research, Enventive found one licensing product that outshone the others: X-Formation’s LM-X License Manager. LM-X offered the features the company needed, with greater flexibility and a lower cost than comparable products.

Enventive was delighted with the results of its evaluation. Ralph Gifford, President and CEO of Enventive Engineering, said, “With LM-X, not only did we get all the features we needed, we got a responsiveness to requests for other features that was unbelievable. All we needed to do was mention that we’d like to see a particular feature, and the next thing we knew, X-Formation was handing us a new version of LM-X with the very features we’d asked for.”

While LM-X provided customizable renewal dates and a choice of node-locked and floating licenses, Enventive was particularly impressed with two other key features: Borrowed Licenses and Grace Licenses (both used to make licenses available when users are disconnected from the network). “It’s of the utmost importance that your licensing solution works for your customers,” Mr. Gifford explained. “Our customers see that we have the ability to offer these licensing options, and they are really impressed.”

What It’s Like Now

The LM-X License Manager helped Enventive supply its customers with the licensing options they needed at a lower cost than it would have paid for any other comparable solution. For Enventive and its customers, LM-X License Manager proved to be the best license management solution thanks to its extensive feature set, flexibility, pricing, and product support.