Customer first, everything else follows
At X-Formation we put our Customers at the very center of the entire company—this is why we encourage them to share ideas, ask questions and suggest new features in our software products and we plan what will be included in a given release based on what our Customers tell us they want and need.
We regularly review such feedback internally to be able to provide frequent, stable updates that solve real issues for our 600 Customers and thousands of their end users. With our customer-driven development methodology, we are ready to deliver the solutions our Customers want quickly and efficiently.
But our customer-centered approach goes far beyond responsiveness to customer feedback—we care about our Customers even when our business relationship comes to an end.
As a proof of how much we value close relationships with our Customers we would like to show you a letter we sent to one of them as a sign of appreciation of our long-standing cooperation.