Public holiday notice for 2022

Dear Customers,

We wish to advise that our office in Krakow will be closed on the following days during 2022:

January 6 (Thursday)
April 18 (Monday)
May 3 (Tuesday)
June 16 (Thursday)
August 15 (Monday)
November 1 (Tuesday)
November 11 (Friday)
December 26 (Monday)

Our sales staff will be unavailable on this day, including both phone and email, so responses to your queries may be delayed.
Thank you for your understanding,

X-Formation Team

LM-X License Manager Case Study - SimVis GmbH

LM-X License Manager – Customer Case Study: SimVis

Client: SimVis GmbH
Problem: Limited licensing solutions
Solution: LM-X License Manager

Problem

SimVis GmbH, founded in 2008 and located in Vienna, Austria, is one of the first spin-offs of VRVis. A stand-alone desktop application, SimVis has been used extensively to facilitate the analysis of automotive flow simulation data, and is also used to evaluate medical, meteorological, climatic, and oil industry data.

SimVis started out licensing their stand-alone desktop application, using their own in-house solution. As their customer base grew, they quickly found that their in-house solution was not going to be adequate for many of its customers.

Mr. Wolfgang Freiler of SimVis explained, “At SimVis, we were facing the limits of our existing in-house licensing solution, since customers were increasingly asking for more flexible licensing models, such as floating licenses.”

How SimVis Approached the Problem

SimVis set out on a quest to find a solution that would work for their team and their customers’ growing needs. After comparing various solutions, LM-X License Manager came out on top.

“We conducted an evaluation of the existing license management solutions on the market and finally decided to switch to X-Formation’s LM-X License Manager,” described Freiler.

One of their highest points of praise for LM-X was its straightforward implementation. “During the evaluation period, we were surprised at how easy it was to integrate LM-X License Manager into our software,” Mr. Freiler said.

Not only was LM-X easy to work with, but they were impressed with the helpfulness, expertise, and response time of X-Formation’s support team. “When we were stuck, the helpful support team provided us with a solution very quickly,” praised Freiler.

What It’s Like Now

SimVis was able to get up and running quickly with new licensing options that not only better met their existing customers’ needs, but opened up new opportunities for sales to customers who demand more flexible license models. With LM-X, SimVis got a license management solution with extensive features, flexibility, and ease of use that they had been searching for.

For SimVis and so many other successful customers, LM-X has proven to be an optimal licensing solution for cross-platform software products. The positive feedback we get from both new and long-time users consistently reinforces that even the most demanding of our customers are happy with the solution LM-X provides.

License Statistics: How to set up CATIA license server monitoring

How to set up CATIA license server monitoring

CATIA, produced by Dassault Systèmes and licensed using DSLS (Dassault Systèmes License Server), is a leading provider of solutions for design, engineering, systems engineering and construction.

This article helps you set up your CATIA (Dassault) license server for monitoring with License Statistics and enable remote monitoring, which lets you see usage information from the time you add the license server to License Statistics.

How to add a new CATIA (Dassault) license server

Adding your CATIA license server is quick and easy using the license server setup wizard in the License Statistics UI. (If you aren’t familiar with adding and editing license servers, see License Statistics help for complete information.)

You’ll need to have License Statistics administrator privileges to add a new license server. Setup will take just a few simple steps, including:

  1. Defining general information for the license server
  2. Enabling data gathering options for anonymization and Collections (authorization items)
  3. Enabling remote monitoring

Let’s get started!

Enter the General license server information

  1. Open License Statistics, and go to Administration > License Servers. (You must have License Statistics administrator privileges to access this page.)
  2. Click Add to add a new license server.
    License Statistics - Add new license
  3. The General tab of the License Server setup dialog lets you define the license server. At a minimum, enter the license server name, and select Dassault as the license server type.
    License Statistics: CATIA license server monitoring
  4. Optionally, you can enter a description for the license manager, and under the Vendor section, add a name to display for the vendor in reports. (The Vendor Name entry will be automatically detected and visible after the first successful query or import.)

Enable anonymization and Collections (authorization items)

Under the Gathering section of the General tab, choose whether to enable anonymization of usernames and/or hostnames, and Collections.

License Statistics: CATIA license server monitoring

Anonymization

Enabling Anonymization will make users and/or hosts anonymous in the database and reports (normally used to protect users for legal reasons, as is required in some countries).
You can set this option only when adding the license server; you cannot edit this option after adding the server. However, if you don’t enable anonymization during the server setup, you can perform “on-demand” data anonymization of historical data as needed.

For complete information about data anonymization, see License Statistics help.

Collections

Enabling Collections lets you track usage by “authorization items.” Dassault license server output can be configured by an administrator to define authorization items that control feature usage. Authorization items can be set to any value by which an administrator wishes to specify “groups” that can access the feature (for example, user groups, departments, countries, etc.) and how many of the feature’s total licenses each of those groups may consume.

When Collections is enabled, License Statistics will monitor and report on the feature as usual, and if authorization item information is available, License Statistics will also report usage for each defined group separately to indicate how many licenses of the total usage each of the groups accounts for.

The Collections will contain information about user licenses, total available licenses, and user-host sessions that are available on all reports, in the same manner as any other feature. However, the statistics will not contain denials, as the information is available only for the entire feature.

You can enable/disable Collections at any time for a Dassault server. However, keep in mind that when Collections is disabled, the data for those Collections will not be collected.

For complete information about Collections, see License Statistics help.

Enable remote monitoring

After you have completed entering the information in the General tab of the Add License Server wizard, you can move on to enabling remote monitoring, which lets you see usage information from the time the license server is added to License Statistics to be monitored.

    1. From the General tab, click Next to go to the Remote Monitoring tab. (The Next button won’t be available until you’ve entered the required information in the General tab.)
      4. License Statistics: CATIA license server monitoring
    2. In the Remote Monitoring tab, toggle on “Enable Remote Monitoring.” It’s toggled on by default.
      5. License Statistics: CATIA license server monitoring
    3. Under the General section of the Remote Monitoring tab:
      1. If needed, edit the path for the query tool needed to monitor the DSLS server. This query tool is delivered by the application vendor.
        (Note: The license server must be configured to use English; other languages are not currently supported. Please see our help article on resolving Dassault license server issues for more information on requirements and limitations.)
      2. Select your desired query interval, which is the time in minutes between each license server query. You can choose between 1, 2, 5 (default) and 10 minutes.
      3. Toggle on the data types you want to gather (Usage and/or Denials).
    4. Under the Connection section:
      1. Toggle on Redundant servers if desired. (If you toggle on redundant servers, you must enter the hostname and port information for three servers.)
      2. Enter the hostname for the CATIA server. (This is required, so you won’t be able to verify or save the server until you enter the hostname.)
      3. Change the port if needed. The default port is 4084.
      4. Optionally, enter a password for access to protected resources.
    5. If you want to check that your connection to the CATIA server is working, click Verify at the bottom of the Remote Monitoring tab. Although it’s recommended, this step isn’t required, because verification happens automatically when you save the license server.
    6. Click Save and Close.

That’s it! Your CATIA license server monitoring setup is complete, and after a minute or so, will start automatically. License Statistics will display the data for your CATIA license usage in its usual easy-to-read grids and reports.

Get to know License Statistics

Let us know what you think!

We hope this article was helpful in walking you through configuring License Statistics to track your CATIA license server usage. You can learn more by visiting the License Statistics documentation, and as always, feel free to contact us at support@x-formation.com with your questions or comments.

License Statistics v6.15

License Statistics v6.15 improves usability and expands support

With License Statistics version 6.15, we are excited to announce support for yet another license manager, Green Hills Software (GHS) (currently import only), bringing our number of supported license managers to over 30. In addition, we’ve expanded our support for Dassault license manager to allow for monitoring authorization items.

We’ve also updated system requirements with this release, and expanded support to include the latest platforms:

  • Windows 11
  • Windows Server 2022
  • Debian 11
  • Ubuntu 22.04

Always dedicated to providing you with new features and enhanced usability, we’ve paid special attention to making License Statistics reports even more robust and easy to use with this release. Most notably:

  • Added a count for available licenses in the general information area, graphs and charts for Features Realtime Usage and History Usage reports
  • The Administration – License Servers – Usage grid now shows features, users, and hosts in a separate panel instead of using tooltips as in previous versions, and allows for exporting the grid data.*
  • The Administration – License Details grid now shows users and hosts in separate grids instead of using tooltips as in previous versions, and allows for exporting the grid data.
  • The Administration – Support – Event Log grid ow has improved sorting and filtering capabilities and you can now delete all grid contents at once.
  • The Users Realtime Usage grid now includes details for the number of borrowed and total licenses, as well as utilization percentage.
  • The User Usage History grid now includes details for minimum, maximum, average and total number of licenses used; minimum number of borrowed licenses, and number of denials.
  • Tooltips for time-oriented charts now include duration of license usage, and all chart tooltips have been redesigned to use a labeled list format that is easier to read.

In addition to these new and enhanced features for reports, we’ve made a number of enhancements related to License Statistics Agent, including:

  • Backward compatibility for License Statistics Agent versions up to five minor versions older than the License Statistics version.*
  • The Agents grid now includes the Agent ID, and allows for disconnecting all agents at one time.

For License Statistics administrators, we’ve added the ability to invalidate (clear) report cache; customize LDAP Users Import interval; and receive warnings when host resources below minimum requirements.

Our goal is to continuously improve License Statistics in ways that are beneficial for you and directly address the feedback you give us. We’d love to hear how you like our improved reports and the rest of the new features and enhancements we’ve delivered with License Statistics v6.15! As always, please feel free to contact support@x-formation.com with any questions. We’ll be delighted to serve you.

*Available only with the 2019 licensing model.

Video Overview - License Statistics - Custom Application Monitoring

Video Overview: License Statistics Introduces Custom Application Monitoring

Check out our latest video to learn how License Statistics Custom Application Monitoring delivers a complete solution for monitoring, tracking, reporting and managing the use of virtually any application — even those without a license server or log file!

Custom Application Monitoring is quick and easy to set up, and displays usage data for tracked applications in the same License Statistics reports as all your other monitored license usage. What’s more, you can combine Custom Application Monitoring with License Harvesting to gain complete and flexible control over the availability and automatic release of any application, throughout your entire organization.

See the License Statistics documentation for complete details, and as always, please feel free to contact support@x-formation.com with any questions. We’ll be delighted to serve you.

Get to know License Statistics

LM-X Licence Manager Case Study - TLP Innovations

LM-X License Manager – Customer Case Study: TPL Innovations

Client: TLP Innovations
Problem: How to support geographically dispersed customers
Solution: LM-X License Manager

Problem

TLP Innovations produces Train Load Predictor, a feature-rich software product that has been used extensively to analyze the Australian rail networks of Brisbane and Melbourne, as well as Sydney and Adelaide.

As they began marketing Train Load Predictor across the world, TLP Innovations realized they would need a licensing solution that could support geographically dispersed customers while minimizing their own manual overhead. They also needed a licensing solution that was appropriate for their current level of development, but would be capable of evolving with them as they began adding new features to Train Load Predictor and their company and client base grew.

How TLP Innovations Approached the Problem

Impressed by how capably LM-X License Manager could meet both their current needs as well as their anticipated future needs, TLP Innovations chose LM-X as their license management solution.

Matt Pattison, Consultant, Systemwide, said, “In addition to meeting our needs for today, LM-X meets our needs for tomorrow. It’s a stable platform, it’s very secure and we can steadily automate the license management process to a great extent, making our software as convenient as possible for the most important people, our users.”

Pattison praised the ease of working with LM-X, saying that the software “works without hassles, it’s well documented, and the support site is excellent.”

TLP Innovations appreciated that LM-X was capable of offering different solutions for different customers’ needs, while keeping license management simple.

“One feature we’ve found particularly useful is the ability to provide multiple license levels that unlock different software features, so we can support multiple editions of our software from one installer/source tree,” said Pattison.

TLP Innovations even found that LM-X was an affordable choice. “We took advantage of the Small Business Subscription offer, which made the price very competitive.” Pattison explained.

What It’s Like Now

TLP Innovations got everything they were looking for with LM-X License Manager’s advanced capabilities, and were impressed with X-Formation’s professional support and services as well. “We’ve been very happy with X-Formation and LM-X,” said Pattison. “The software is well documented, works as advertised, is regularly updated with new features, and the staff is friendly and helpful.”

With flexible options for geographically dispersed licensing, ease-of-use, and the ability to keep up with TLP Innovation’s rapid growth, along with outstanding customer care, LM-X was exactly the licensing solution that TLP Innovations and their customers needed.

How to set up Autodesk Cloud license server monitoring

More and more, we’re finding that our customers’ heads are in the clouds–at least when it comes to managing their Autodesk licenses.

As a safe, secure way to store and access large amounts of data, it’s no wonder that Autodesk Cloud has become a popular licensing platform for many License Statistics users. With support for monitoring Autodesk Cloud license usage, License Statistics is keeping pace with today’s license monitoring needs.

If you’re ready to get monitoring and reporting going for your Autodesk Cloud license server usage, this article is for you!

What you’ll need

  1. Your Autodesk Cloud administrator credentials
    You’ll need your Autodesk Cloud administrator credentials to enable remote monitoring that gathers information about your Autodesk Cloud licensed products, number of licenses, and users assigned to the licenses.
  2. License Statistics Agent
    To gather usage data for License Statistics reports, you’ll need to install License Statistics Agent on the end-user host machines you want to monitor.

Now that you have what you need, let’s get started setting up your Autodesk Cloud license server for monitoring and reporting in License Statistics. We’ll break down the process into a few simple steps, which are all done using the license server setup wizard in the License Statistics UI:

  1. Add a new Autodesk license server or edit one you’ve already added
  2. Enable remote monitoring
  3. Enable end-user monitoring using License Statistics Agent

Add a new Autodesk license server or edit one you’ve already added

To begin, you can either add the Autodesk license server to License Statistics or edit an Autocad license server you’ve already added to License Statistics. (If you aren’t familiar with adding and editing license servers, see License Statistics help for complete instructions.)

    1. Open License Statistics, and go to Administration > License Servers.
    2. If you’ve already added the Autodesk license server for monitoring, click the pencil icon at the end of the row to edit the license server;
      Or
      If the license server hasn’t been added to License Statistics yet, click Add to add a new one.
      License Statistics - Add new license
    3. The General tab of the License Server setup dialog lets you define the license server. If you’re adding a new license server, enter (at a minimum) the license server name and select Autodesk as the license server type. The remainder of the entries in the General tab are optional.
      Create license server
    4. Click Next to go to the Remote Monitoring tab. (The Next button won’t be available until you’ve entered the required information in the General tab.)

Enable remote monitoring

In order to gather information about your Autodesk Cloud licensed products, number of licenses, and users assigned to the licenses, you’ll need to enable remote (HTTP) monitoring for your Autodesk license server.

  1. In the Remote Monitoring tab, toggle on “Enable Remote Monitoring.”
  2. By default, the query interval is set to 1 minute. You can change this to query the server less often if you like.
  3. Under “Connection,” enter a valid username and password for your Autodesk Cloud platform (https://manage.autodesk.com) administrator’s account.
    Enable remote monitoring
  4. If you want to check that your connection to Autodesk Cloud is working, click Verify at the bottom of the Remote Monitoring tab. However, this step isn’t required; verification happens automatically when you save the license server.
  5. Click Next to go to the End User Monitoring tab.

Enable end-user monitoring using License Statistics Agent

Now, we’ll enable end-user monitoring using License Statistics Agent groups. If you’re unfamiliar with using groups and want to learn more, see License Statistics help for complete information about creating and managing groups. (You can see a list of all License Statistics Agents in use by reviewing the Agents page, found under the Administration menu.)

  1. In the End User Monitoring tab, toggle on “Enable End User Monitoring.”
  2. From the Agent Groups drop-down, select one or more existing agent groups or add your group(s) on the fly by entering a name in the Agent Groups field.
    Enable end user monitoring
  3. Click Save and Close to return to the License Servers page.

And that’s it! Your Autodesk Cloud license server monitoring is complete, and after a minute or so, starts automatically.

The agents monitor Autodesk applications on their hosts, including hostname, username and application name, along with the date the session was started/stopped, and deliver the data to License Statistics. License Statistics takes care of the rest, combining the data from remote monitoring with the data received from the agents and displaying the statistics in its usual easy-to-read grids and reports.

How License Statistics displays cloud users

There may be more than a single matching username on both the host side and the cloud side; for example, a single username (e.g., “administrator”) can use multiple cloud accounts and a single cloud account can be associated with multiple usernames (e.g., “administrator,” “system,” and “jsmith”).

In the User report, you can view the number and details for all cloud users that match usernames on the host for the selected user.

The number of matching users is shown under “Cloud Users” along with a show/hide icon. Click the icon to show/hide the details for the matching users.

Current usage - License Statistics

When toggled on, a “Cloud Users” grid appears below the General Information area. For example, the following illustration shows details for one matching cloud user.

Autodesk Cloud user - license reporting

Get to know License Statistics

Let us know what you think!

We hope this article was helpful in walking you through configuring License Statistics to track your Autodesk Cloud license server usage. You can learn more by visiting the License Statistics page, and as always, feel free to contact us at support@x-formation.com with your questions or comments.

X-Formation - Year in Review

X-Formation – Year in Review

“Challenges are what make life interesting and overcoming them is what makes life meaningful.” — Joshua J. Marine

It’s been an amazing year, full of challenges and successes. Here at X-Formation, our team has been working hard to improve and expand on the capabilities of License Statistics and LM-X License Manager, devoted to helping your business prosper with effective, cost-saving license management solutions.

Now that the year is coming to a close, we’d like to thank you, our customers, for your continued cooperation. We cannot do this without you. All the improvements and new features we’ve delivered during 2021 are based on your invaluable feedback.

Let’s reflect on what we’ve accomplished together over the past year, as we set our sights on making the coming year even better.

License Statistics Achievements

License Statistics users have seen many major new features over the past year, with some of the most significant among them Custom Application Monitoring, streamlined reports, and support for two additional license managers.

Read on to find out more about these capabilities and how they can help you to stay on top of your license management.

Custom Application Monitoring

Many of our customers have been seeing immediate benefits from employing Custom Application Monitoring to track license usage for their end-user applications, even when the application has no license server or log file. We implemented this feature in response to your needs to expand your license tracking abilities and make informed decisions when budgeting for desktop applications.

This new feature leverages License Statistics Agent to gather usage information—such as the time and duration of usage, number of instances used and by which users and hosts—for any user that starts a configured application on any end-user host. The agents then pass the data along to License Statistics for presentation in its usual reports.

With Custom Application Monitoring, you can learn everything you need to know about the usage of any end-user application, helping you stay on top of all your license management needs.

Simplified, streamlined reports

Less is more, with streamlined statistics reporting that both reduces the number of reports and more clearly divides realtime and historical statistics.

With this new structure, you can more quickly drill down to answer specific questions, such as who is consuming licenses in realtime; which users have been denied access to licenses and when; and how one feature’s license usage compares to others.

This all adds up to time savings and enhanced understanding of your license management needs, so you can zero in on how to best optimize your licenses to increase productivity and reduce costs throughout your organization.

Additional support for license managers

With the addition of support for two new license managers, bringing the number of supported license managers to nearly 30 different types, we’re broadening our ability to serve our user community’s diverse needs. Our newly supported license manager types include:

  • Zoo License Manager, with support for remote and imported data sources; feature versioning; and license borrowing (imported data only)
  • CodeMeter Network License Server (remote data sources only)

Once again, we’ve been listening to what you need and responding with all of these valuable new developments, along with the multitude of other fixes and enhancements made to License Statistics in the past year.

But wait—there’s more!

LM-X Achievements

X-Formation’s developers were also bustling during this past year to make sure that LM-X License Manager is reliable and packed with all the features you need to license your software with flexibility and confidence. Among the LM-X team’s most significant accomplishments are the addition of a new “upgrade” license type, support for Linux ARM, and a plethora of stability and performance improvements.

You can find out more about these LM-X advancements below.

Upgrade licenses

Our new “upgrade” license type supplants the “additive” license type, as a much-improved solution. Upgrade licenses let you add licenses for software features that your customers buy after the initial purchase of a license, without changing the original license.

Upgrade licenses increase the license count of exclusive licenses by a particular number of licenses, while simultaneously being completely transparent to the client. This approach allows for greater flexibility in handling license add-ons than were possible with additive licenses, because additive licenses are seen as a separate license pool of the same feature.

We hope you’ll find life a little easier when it comes to license upgrades for your customers, thanks to this new feature.

Support for Linux on ARM

Many customers have asked for support for the Linux ARM 64-bit platform, and we’ve delivered. Linux ARM has been gaining in popularity for high-performance computing (HPC) due to the platform’s exceptionally low energy consumption while maintaining high processing power.

Stability and performance improvements

Over the past year, we’ve made huge leaps in stability and performance. You’ll find that the license server is able to serve many more clients under even greater loads, and LMX_GetLicenseInfo handling performance has been particularly improved.

We do it all for you!

With all the hustle and bustle of bringing 2021 to a close and ushering in 2022, we are filled with gratitude for all of our customers. You bring purpose and satisfaction to every day, knowing that our work is helping to make your business thrive.

With the pandemic continuing to bring challenges into both our business and personal lives, our sincere wish is that you enjoy gathering with your loved ones over the holidays while staying safe and healthy, and we look forward to continuing our collaboration with you in the coming new year.

Happy holidays, and a happy and prosperous New Year!

Henrik Goldman
X-Formation Founder and CEO

License Statistics v6.14 introduces simplified, streamlined reporting

License Statistics v6.14 introduces simplified, streamlined reporting

With License Statistics version 6.14, we’re making your life even easier, with simplified, streamlined reports that more clearly divide realtime and historical statistics and reduce the number of reports, while still providing all the information you need to make wise decisions when it comes to license management.

The improvements to License Statistics reports add up to time savings and enhanced understanding, helping you to:

We understand that regardless of the benefits reaped when changing the user interface of an application you’ve gotten used to, getting accustomed to a shift can take time. To help you with the learning curve, we’ll be maintaining a legacy navigation menu, which you can find at the bottom of the regular menu, for the next few releases of License Statistics. Simply click on the link you were using with previous releases, and you’ll be automatically routed to the new page, with all settings adjusted to show the details you’re looking for.

Our goal is to continuously improve License Statistics in ways that are beneficial for you and directly address the feedback you give us. We’d love to hear how you like the new License Statistics reporting structure and the many other new features and enhancements we’ve delivered with License Statistics v6.14! As always, please feel free to contact support@x-formation.com with any questions. We’ll be delighted to serve you.

LM-X License Manager Case Study - Schindler GmbH

LM-X License Manager – Customer Case Study: Schindler GmbH

Client: Schindler GmbH
Problem: Lack of flexibility of licensing schemes
Solution: LM-X License Manager

Problem

A software vendor based out of Germany, Schindler GmbH is the developer of S-Anywhere, a highly regarded software platform that includes modules for maintenance and repair management, facility management, tool management and inventory recording, as well as RFID technology for planning, recording and evaluating inspection rounds.

Like many software providers, Schindler GmbH needed a flexible licensing solution that could support many different licensing models, particularly network and node-locked licensing.

Schindler GmbH tried using HASP HL dongles from Thales, but this solution fell short of serving their customers’ needs. As Markus Schindler, IT Engineer, explained, “IT guidelines of our customers often prohibit the use of hardware dongles,” because many of their customers use outsourced or virtual servers.

How Schindler GmbH Approached the Problem

Schindler GmbH realized that they needed a different licensing solution that was able to accommodate their customers’ needs. “We searched for an alternative, and X-Formation’s LM-X License Manager offered the flexibility we were looking for,” said Schindler. LM-X provided Schindler GmbH with the licensing solution that not only had all the features they needed to achieve their desired results, but made software license management easy.

What It’s Like Now

Not only is LM-X a superior licensing solution with robust, bundled features that solve nearly any licensing needs—X-Formation provides exemplary customer service as well.

Schindler praised, ”Documentation and support was very good, and X-Formation pays attention to customers’ needs.” Schindler concluded,“LM-X is flexible and offers all the license types we need. Furthermore, if we have any questions, the X-Formation support team helps quickly.”

With quality software and fast, professional support in addition to providing flexible options for dongle-free licensing, LM-X was exactly the licensing solution that Schindler GmbH and their customers needed.