License Statistics helps BRVZ reduce the number of support cases caused by using up all available licenses
About BRVZ Bau-Rechnen- und Verwaltungszentrum GmbH
BRVZ is an internal IT service provider for all companies of STRABAG SE, a Europe-based technology group for construction services.
The company provides a wide spectrum of services for the construction industry that cover the industry’s entire value chain: building construction & civil engineering, transportation infrastructures, and many more.
The Business Challenge and the License Statistics Solution
Before using License Statistics , they did not use any software license management solution. The main reasons why they chose X-Formation’s License Statistics included:
- Its ability to gather usage statistics from FlexNet license servers as well as a number of other servers
- Easy installation and configuration
- Its competitive price
BRVZ wanted to avoid losing money from both under and over-licensing of software. They also wanted to view usage reports and found them necessary to calculate prices that their IT center charges from other business units based on the number of end users, as well as extrapolate such numbers for the future.
License Statistics provided all the functionalities that they needed, i.e.
- Detailed reports that can be exported to Microsoft Excel .
- Email alerts informing about license servers going down, feature utilization exceeding a specific percentage, as well as feature expiration.
- Visually rich charts and graphs that give a quick, clear picture of license usage and help avoid over-licensing.
The ability to subscribe to receive email alerts enabled BRVZ to manage their licenses in a proactive manner and helped them reduce support cases caused by using 100% of available licenses from the license pool, saving their time, money, and resources.
License Statistics proved to be easy to handle and provided the functionality they were looking for, i.e. support for all types of license servers. They valued very good, quick support and said that response time to emails was very quick.
In addition, they said that both product documentation as well as knowledge base addressed the issues they were looking for.
If you haven’t tried License Statistics yet, try out our online demo or download a free trial to find out how easily you can gain control of your IT assets and avoid the costs and risks of getting it wrong.