LM-X License Manager – Customer Case Study: TPL Innovations
Client: TLP Innovations
Problem: How to support geographically dispersed customers
Solution: LM-X License Manager
TLP Innovations produces Train Load Predictor, a feature-rich software product that has been used extensively to analyze the Australian rail networks of Brisbane and Melbourne, as well as Sydney and Adelaide.
As they began marketing Train Load Predictor across the world, TLP Innovations realized they would need a licensing solution that could support geographically dispersed customers while minimizing their own manual overhead. They also needed a licensing solution that was appropriate for their current level of development, but would be capable of evolving with them as they began adding new features to Train Load Predictor and their company and client base grew.
How TLP Innovations Approached the Problem
Impressed by how capably LM-X License Manager could meet both their current needs as well as their anticipated future needs, TLP Innovations chose LM-X as their license management solution.
Matt Pattison, Consultant, Systemwide, said, “In addition to meeting our needs for today, LM-X meets our needs for tomorrow. It’s a stable platform, it’s very secure and we can steadily automate the license management process to a great extent, making our software as convenient as possible for the most important people, our users.”
Pattison praised the ease of working with LM-X, saying that the software “works without hassles, it’s well documented, and the support site is excellent.”
TLP Innovations appreciated that LM-X was capable of offering different solutions for different customers’ needs, while keeping license management simple.
“One feature we’ve found particularly useful is the ability to provide multiple license levels that unlock different software features, so we can support multiple editions of our software from one installer/source tree,” said Pattison.
TLP Innovations even found that LM-X was an affordable choice. “We took advantage of the Small Business Subscription offer, which made the price very competitive.” Pattison explained.
What It’s Like Now
TLP Innovations got everything they were looking for with LM-X License Manager’s advanced capabilities, and were impressed with X-Formation’s professional support and services as well. “We’ve been very happy with X-Formation and LM-X,” said Pattison. “The software is well documented, works as advertised, is regularly updated with new features, and the staff is friendly and helpful.”
With flexible options for geographically dispersed licensing, ease-of-use, and the ability to keep up with TLP Innovation’s rapid growth, along with outstanding customer care, LM-X was exactly the licensing solution that TLP Innovations and their customers needed.