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LM-X License Manager Case Study - Schindler GmbH

LM-X License Manager – Customer Case Study: Schindler GmbH

Client: Schindler GmbH
Problem: Lack of flexibility of licensing schemes
Solution: LM-X License Manager

Problem

A software vendor based out of Germany, Schindler GmbH is the developer of S-Anywhere, a highly regarded software platform that includes modules for maintenance and repair management, facility management, tool management and inventory recording, as well as RFID technology for planning, recording and evaluating inspection rounds.

Like many software providers, Schindler GmbH needed a flexible licensing solution that could support many different licensing models, particularly network and node-locked licensing.

Schindler GmbH tried using HASP HL dongles from Thales, but this solution fell short of serving their customers’ needs. As Markus Schindler, IT Engineer, explained, “IT guidelines of our customers often prohibit the use of hardware dongles,” because many of their customers use outsourced or virtual servers.

How Schindler GmbH Approached the Problem

Schindler GmbH realized that they needed a different licensing solution that was able to accommodate their customers’ needs. “We searched for an alternative, and X-Formation’s LM-X License Manager offered the flexibility we were looking for,” said Schindler. LM-X provided Schindler GmbH with the licensing solution that not only had all the features they needed to achieve their desired results, but made software license management easy.

What It’s Like Now

Not only is LM-X a superior licensing solution with robust, bundled features that solve nearly any licensing needs—X-Formation provides exemplary customer service as well.

Schindler praised, ”Documentation and support was very good, and X-Formation pays attention to customers’ needs.” Schindler concluded,“LM-X is flexible and offers all the license types we need. Furthermore, if we have any questions, the X-Formation support team helps quickly.”

With quality software and fast, professional support in addition to providing flexible options for dongle-free licensing, LM-X was exactly the licensing solution that Schindler GmbH and their customers needed.