Radbound Medical Center chooses LM-X and dongles for maximum security and flexibility

About Radbound University Medical Center

Radboud University Medical Center is at the forefront of developing software for the analysis of medical images. Their activities are aimed at improving healthcare and, consequently, the health of individual patients.
Driven by high standards of quality, they deliver operational excellence by investing time and effort in proper research, education, and patient care.

The business challenge and the solution

Radboud University Medical Center needed to find a way of protecting their applications against misuse and feature-rich LM-X License Manager together with dongles supplied by X-Formation proved to create a powerful solution that fits these requirements for software security very well: LM-X by providing protection of the licensed software and dongles by offering additional protection and flexibility as driverless, portable devices.
The company had not been using any solution for protecting software against piracy before and decided to use LM-X with dongles because their fellow company had been already using these solutions for some time and recommended them as highly reliable ones.
The dongles helped them securely deliver their software for use and turned out to provide hassle-free configuration that makes license deployment and management easier than ever before both for them, and for their end users. With maximum security and flexibility provided by the two solutions, they could easily protect each copy of their software.


Overall, they are very satisfied with the solution delivered by X-Formation: choosing LM-X and dongles turned out to be an easy and practical way of protecting software from unauthorized use, helped them maintain highest level of security and met all their needs for superior software protection.

Case Study: Impararia appreciates LM-X’s unique approach to software protection and superior level of support provided by X-Formation

About Impararia

Impararia remains at the forefront of BIM & PLM industries as a key PLM system integrator active in a variety of industries, including aerospace and construction. They deliver innovative software that integrates CAD and PLM to help companies release their products faster and leverage costs.

The Business Challenge and the LM-X Solution

Before using LM-X License Manager, they hadn’t been using any license management solution. They chose X-Formation’s software license manager after benchmarking it against other tools available on the market and immediately paid attention to the superior level of technical support they received from X-Formation as well as the cost of the LM-X solution.
The biggest challenge Impararia was facing was trying to find a way of protecting their software before selling it. LM-X License Manager helped them secure their software thanks to its robust features that ensure uninterrupted access to the software for end users even when one of the license servers goes down or when a connection to the network is not possible.


LM-X’s full features and flexibility are an effective combination that assured satisfaction for both Impararia and their end users.
For Impararia, LM-X License Manager proved to be a great license management solution, with better flexibility, features, price and support.

Manage your licenses in a smarter way: License Statistics v5.2 now available for download!

It’s been a busy couple of weeks for us as we’ve been working on further refining License Statistics to make management of your usage data smarter and faster but today we’re delighted to announce that we have just released License Statistics v5.2.
  • Making considerable enhancements to the Feature Usage History report, which include:
    – Introducing the ability to add the grid to the Dashboard,
    – Replacing the Advanced Filtering panel with the Settings panel,
    – Enhancing the chart with the option to control the status for which you want to view data in the legend at the top of the chart,
    – Making improvements regarding  grouping options
  • Adding support for TASKING License Manager (TLM)
  • Making enhancements to the preferences of the Realtime Users Count report
  • Making improvements to the Host Groups grid in the Host Groups tab
  • A couple of bug fixes requested by our customers
Don’t miss out on the new version of License Statistics and read a complete list of release notes.
Please continue sharing your comments to help us make License Statistics even better for you in the future.
We have some more features coming up, so stay tuned!
Haven’t try License Statistics yet? Try out the online demo or download a free trial to find out how easily you can reduce business risks, cut software costs by up to 30% and much more.

Public holiday notice

Dear Customers,
We wish to advise that our office in Krakow will be closed on Thursday, May 26th, due to a public holiday.
Our sales staff will be unavailable on this day, including both phone and email, so responses to your queries may be delayed.
Thank you for your understanding,
X-Formation Team

Case Study: LM-X License Manager meets Balfour Beatty’s need for a stable API, security, and ease of use

About Balfour Beatty

Balfour Beatty is a leading international infrastructure group operating in the area of construction services, support services, and infrastructure investments, to name but a few.
Their fields of expertise range from civil and ground engineering, to highway services and asset management, to project finance. The division that purchased LM-X License Manager specializes in Railway Engineering Solutions, and provides Software, Technology, and Consultancy.

The Business Challenge

Before discovering LM-X License Manager, Balfour Beatty was using a hardware-based solution supplied by SafeNet/Gemalto (HASP), in addition to some legacy in-house systems.
Driven by a need for a more stable API than their previous license management solution, they decided to choose X-Formation’s LM-X License Manager, which turned out to be less intrusive to install on client systems and covered all of their immediate functional needs for license control. On top of that, LM-X provided more straightforward integration into their products and internal management systems than many other solutions available on the market.
Some of the business challenges they were facing were deployment of feature/module based applications across a disparate range of customers. They needed to respond more dynamically to changing customer requirements with the issue of updated licenses to add newly purchased features. They also wanted to move away from reliance on hardware keys that could easily be lost or damaged.

The LM-X Solution

For the users with network licensing requirements (as opposed to single users), they switched to deploying LM-X License Manager servers. License updates could be provided with minimal downtime, and the server supplied by email/download.
It turned out that LM-X License Manager operates efficiently and is more responsive to license requests with more stability and a straightforward end-user installation process. Balfour Beatty is able to gain small savings from the use of simpler dongles to lock the system to (previously, they had used network dongles which were more costly).


The license manager product that they use is stable, and its API is straightforward. Host ID locking seems effective and allows a  very secure supply system to their customers. Installation on customer sites is generally easy. They also find support provided by X-Formation friendly and quick. They’re looking to leverage their investment in the technology and continue to offer it. They’re also attempting to use it in a hosted form in the near future.
Interested in evaluating the latest version of LM-X License Manager? Submit your request for evaluation today. Already using LM-X? Download the latest version of the vendor LM-X SDK and see what’s new.

Office closed for public holiday

Dear Customers,
Our office in Krakow will be closed on Tuesday, May 3rd, due to a public holiday.
Our sales staff will be unavailable on this day, including both phone and email, so responses to your queries may be delayed.
Thank you for your understanding,
X-Formation Team

License Statistics helps MA Hospitals better forecast their future licensing needs and plan purchasing accordingly

The Business Challenge and the License Statistics solution

The Massachusetts Hospital Association (MHA) is a large not-for-profit health organization comprised of hospitals and health systems, as well as related organizations.
Before using License Statistics, MA Hospitals did not use any license management solution. The vendor from whom they purchase software uses  LM-X License Manager to protect and license his software applications and this vendor recommended that they try out License Statistics and see how it can help them gain full control over their company’s license usage.
Buying X-Formation’s license tracking solution enabled them to see which licenses were in use, identify licenses that  were overused or nearing overuse, and, based on the collected license usage data, establish whether there is a need to add base or functional modules.
Overall, License Statistics proves to be a valuable tool that lets MA Hospitals collect and present data necessary to make smart, intelligent decisions for software budgeting by letting them:
  • Monitor how many licenses are available
  • See how often users were denied licenses and when these denials occurred
  • Check which applications are being used most
The above information allows MA Hospitals to make a solid justification for the need to purchase more licenses and avoid overspending on purchases and software renewals.


Although they’re still in the beginning stages of data collection, they already define their experience with License Statistics as very positive and say License Statistics is a valuable software license management solution that helps them:
  • Gain control over their IT assets
  • Improve the company’s business operations and profitability
  • Better plan future licensing needs
If you haven’t tried License Statistics yet, try out our online demo or download a free trial to find out how easily you can gain control of your IT assets and avoid the costs and risks of getting it wrong. Need help? We’re a click away.

License Statistics helps BRVZ reduce the number of support cases caused by using up all available licenses

About BRVZ Bau-Rechnen- und Verwaltungszentrum GmbH

BRVZ is an internal IT service provider for all companies of STRABAG SE, a Europe-based technology group for construction services.
The company provides a wide spectrum of services for the construction industry that cover the industry’s entire value chain: building construction & civil engineering, transportation infrastructures, and many more.

The Business Challenge and the License Statistics Solution

Before using License Statistics, they did not use any software license management solution. The main reasons why they chose X-Formation’s License Statistics included:
BRVZ wanted to avoid losing money from both under and over-licensing of software. They also wanted to view usage reports and found them necessary to calculate prices that their IT center charges from other business units based on the number of end users, as well as extrapolate such numbers for the future.
License Statistics provided all the functionalities that they needed, i.e.
  • Detailed reports that can be exported to Microsoft Excel.
  • Email alerts informing about license servers going down, feature utilization exceeding a specific percentage, as well as feature expiration.
  • Visually rich charts and graphs that give a quick, clear picture of license usage and help avoid over-licensing.
The ability to subscribe to receive email alerts enabled BRVZ to manage their licenses in a proactive manner and helped them reduce support cases caused by using 100% of available licenses from the license pool, saving their time, money, and resources.


License Statistics proved to be easy to handle and provided the functionality they were looking for, i.e. support for all types of license servers. They valued very good, quick support and said that response time to emails was very quick.
In addition, they said that both product documentation as well as knowledge base addressed the issues they were looking for.
If you haven’t tried License Statistics yet, try out our online demo or download a free trial to find out how easily you can gain control of your IT assets and avoid the costs and risks of getting it wrong.

How to monitor the health of your network by receiving automatic PRTG notifications in HipChat


Many companies base their internal communication on instant messaging tools such as HipChat or Slack. It would require complicated custom scripts to push PRTG notifications into these services. In this tutorial you can learn how to quickly create such notifications in HipChat using Connect.


In order to complete this tutorial you will need to:
  • Sign up for Connect
  • Have administrative access to PRTG
  • Generate a HipChat token with the following scopes: Send Message, Send Notification, View Group, and View Room. (Please refer to Connect documentation for detailed instructions on how to generate a HipChat token.)

Step 1. Configuration on the PRTG side

  • In PRTG go to the Setup > Account Settings > Notifications and add a new notification.
  • Create a regular notification and in the Subject for Summarized Message field add all information that you would like to see in the final notification in HipChat. For the purposes of this tutorial we will add  [%sitename] %device %name %status %down: %message there, as shown below.
  • If you have a different [%sitename] than the default one – “PRTG Network Monitor”, make sure that in the next part of the tutorial (“IMAP configuration”), you will place part of your current PRTG Site Name in filters configuration. You can check your [%sitename] by going to Setup > System Administration > User Interface.

Step 2. Configuration on the Connect side

  • Then choose the IMAP mail server from the Application drop down list as a source in your connection. You can also optionally change the name of the connection.
  • Next click the New button and then configure your IMAP mail server. Make sure that you are adding an IMAP mail server receiving emails from PRTG notification. You can choose one of the existing email provider templates or add your custom one.
  • When you are done with adding your account, change the Query Interval to Continuous in order to receive notifications in real-time, choose a proper Mailbox, where emails from PRTG land, and set up the filter which will “catch” your emails. In our case we need all emails containing  the word “PRTG” in the subject.
  • Then save your changes and in the next window that opens choose HipChat as a destination for our connection. Just like we did before: add a new account by clicking the New button.   To add a HipChat account, you will need a token. (You can find more information about how to create a HipChat token in Connect documentation.)
  • When you successfully add your HipChat account, then you can determine to which room or user you want to send your PRTG notifications. The last step involves creating a  message in a HipChat room by simply adding the %{subject} to the message field.
  • After saving the last changes, you can be sure that whenever your IMAP mail server receives an email from PRTG, you will automatically see a proper notification in a  HipChat room of your choosing. If you want to send this notification to multiple rooms or users, you just need to add another destination to this connection.


In this tutorial, you could learn how to create a working integration between PRTG and HipChat in around 10 minutes or less, saving yourself lots of time which you would normally spend writing the custom script. It is noteworthy that you can extend this configuration by not only specifying which devices or sensors Connect should react to, but you can also configure Connect to extract specific parts of an email or use its advanced filters to receive only the updates you care about most. Connect gives you a number of options for customizing the notifications according to your needs, and, what’s most important, it works in real-time.

Tired of switching between your email account and JIRA? Integrate them with Connect!

If you want to create new JIRA issues based on a customer email, you can use Connect’s email-JIRA integration to send emails to JIRA as issues so that people responsible for handling a specific issue know immediately that a task has been created and that steps need to be taken to perform it.

JIRA as a destination

With Connect you can automate your daily workflow by integrating your source application (email) with JIRA destination and creating issues/comments faster and easier than you would do by using JIRA’s built-in “message collector” feature. What gives Connect superiority over using only the native JIRA-destination is:
  • The ability to create issues from all supported source applications in Connect, such as Twitter, Salesforce, or RSS without using any custom plug-ins and authorization keys to JIRA
  • The ability to create and update issues with relevant information (for example, with comments or attachments) and generate attachments from custom content before attaching it to the issue
With Connect, when data is extracted to the attachment and sent to JIRA, the person assigned to this task doesn’t have to waste his or her time doing unproductive activities such as logging in, sorting, or reading emails. Every piece of data from an email can be extracted directly to JIRA, saving your time and letting you focus directly on the issue.
You can also use Connect’s advanced filters to specify filtering criteria in the source app in order to enable Connect to extract all desirable information and forward it as one file to your JIRA target app. Once you’re sure Connect will get the data you’re interested in, you can configure its filtering criteria and define to-be-extracted parts of a source message to automatically forward such data to JIRA and automatically create a task and even assign (!) the right person to it, speeding up work and setting up priority for every single task depending on the keywords inside the received email.

JIRA as a source

You can gain an upper hand over your daily workflow also when you decide to use JIRA as a source and, for example, by being able to integrate it with your own custom workflow without involving admins working in your organization. What makes using JIRA with Connect more powerful than only using JIRA-source is that:
  • When you use Connect with JIRA source, you can decide how often you will check for changes in JIRA
  • You can also define the content of the output message (JIRA has its own hard coded templates)
  • You can parse a custom part of the message from JIRA and use any extracted data you wish to get
  • When you use Connect, you can define many different destinations with a custom message, each for a single JIRA event
  • You can use powerful filtering capabilities of interesting content with JQL syntax
Want to try automating your workflow with Connect? Sign up for Connect today (or simply log in) and go through our interactive Tutorial that will teach you how to quickly get started with adding accounts. Good luck!
If you’re willing to see how you can easily automate your workflow with Connect, we encourage you to take it for a test drive today. Please don’t forget let us know how we you’re doing (both good and bad) so that we can make Connect even better for you in the future. Questions? We’re only a click away.