License Statistics Case Study - LuK

Customer Case Study: LuK

LuK leverages License Statistics to reduce software license costs by analyzing floating versus single license use provided by License Statistics comprehensive data gathering solution.

Client: LuK
Problem: High Software License Costs
Solution: License Statistics


LuK, a member of the Schaeffler Group, is an renowned manufacturer of clutch and transmission systems, torque converters, and dampers for cars and tractors. One in every four new cars produced in the world carries a LuK clutch.

Founded in 1965 and headquartered in Buhl, Germany, LuK Has more than 9,500 employees at 18 sites around the world, producing 14 million clutches, 4 million lock-up clutches, and 5 million dual mass flywheels.

The Schaeffler Group is comprised of the well-known brands LuK, INA, and FAG. It is a leading manufacturer and supplier of ball and roller bearings, clutch and clutch releasing systems, and engine and transmission components.

LuK not only produces automotive hardware. Its 50-person software engineering team builds software for transmission technology using such specialized software tools as MKS, ETAS, Doors, Matlab, and Tricore. IT Coordinator Oliver Winkler wanted an accurate picture of floating versus single license usage to know what mix of licenses they really needed.

How LuK Approached It

X-Formation offered LuK a trial period to determine whether License Statistics would solve its business problems. “The trial was easy-going and we saw a lot of impressive new features, which led us to the decision to invest in it,” said Winkler. “The Web-based standard reports, easy installation, and straightforward configuration were what sold us on the product.”

After only six months’ use of License Statistics, Winkler had collected enough statistical data to precisely identify which software tools could be covered by floating licenses and which needed single licenses to support power users.

What It’s Like Now

“We were able to achieve significant license cost savings by adjusting the number of floating licenses,” Winkler added. “At the same time, I was able to quickly and in accurate detail see what licenses were required at any given time to prevent development delays.”

Thanks to License Statistics, LuK now effectively monitors its license usage to accurately plan license purchases while avoiding development process disruptions.

Winkler concluded, “We have used License Statistics for evaluating our software tool licenses. We have never experienced a problem with it and the level of support is very good.”

License Statistics Case Study - Leitner Technologies

Customer Case Study: Leitner Technologies

Leitner Technologies boosts productivity, reduces licensing costs thanks to effective license management solutions enabled by License Statistics.

Client: Leitner Technologies
Problem: Low Productivity and Out-of-Control Cost of CAD/CAM/CAE Software Licenses
Solution: License Statistics


Leitner Technologies, established in 1888, is one of the leading manufacturers of ropeways, snow groomers, wind turbines, and urban transportation systems. Leitner has approximately 130 CAD Workplaces supporting 2D/3D CAD production, and uses a Product Lifecycle Management (PLM) System for collaboration. Most CAD licenses are shared network licenses, with 3D CAD licenses being the most expensive.

Because licenses were being purchased ad hoc to cover productivity problems caused by inconsistent access to critical software. Frequent, small purchases were expensive and caused budgeting challenges.

“Our license purchases were reactive,” said Moritz Amort, Leitner IT Engineer. “We bought additional licenses when users started complaining about license shortages, or we bought a bundle because a certain number of additional Workplaces had to be installed,”

Leitner discovered the source of the problem: They had no means to optimize and effectively manage their shared network applications while meeting user demand for access. Complicating matters, the company lacked the ability to appropriately budget and distribute licensing costs based on the needs of each of their business divisions.

How Lietner Approached It

At first, Leitner was forced to estimate how many licenses each division needed based on the number of installed clients for that division. Because not all clients had the same demand for licenses or usage requirements as others, the license partitioning scheme was inefficient and more costly than it should have been.

Seeking a full-featured and affordable license management solution, Leitner evaluated X-Formation’s License Statistics monitoring software. It surpassed Leitner’s expectations, Amort explained. “We chose License Statistics over the competition because the software met all of our requirements right out of the box.”

Once it put License Statistics into production and began monitoring actual license usage throughout their divisions, Leitner was pleased with achieving an effective license management solution that met all their needs. “Unlike our past reactive license purchasing practices,” Amort continued, “License Statistics now makes it possible for us to monitor our license usage over the year so we react proactively to anticipated license shortages. License Statistics enables us to buy additional licenses right when we need them, saving on license and maintenance costs, as well as minimizing the troubles of license shortages.”

What It’s Like Now

Not only did License Statistics ensure Leitner always had sufficient licenses at the best cost, but it solved the problem of accurately determining per-division costs. Amort said, “With License Statistics we can now monitor the real usage of each license for every user and partition the costs in a more realistic and fair way.”

License Statistics solved Leitner’s issues surrounding both license purchasing and cost allocation. The company can ensure its users are optimally productive at the lowest cause thanks to more effective and accurate planning made possible by License Statistics.

Amort concluded, “We have been fully satisfied with License Statistics. Not only does the software solve our business problems, but the support during and after the trial period and the documentation are great.”

License Statistics v6.12 Introduces API v3, Enhanced UI Capabilities

License Statistics v6.12 Introduces API v3, Enhanced UI Capabilities

First release of License Statistics API v3, enhanced UI responsive design, and ability to control user session length among the new features and enhancements included in License Statistics v6.12.

The License Statistics v6.12 release continues adding new features and enhancements to the administration UI, and brings with it the first release of the latest License Statistics API. New features and enhancements include:

  • Support for remote monitoring of CodeMeter Network License Server.
  • The ability to control user license session length under Administration.
  • First release of License Statistics API v3.
  • New and enhanced UI features:
    • The ability to maximize content such as grids and charts to take up the full size of the application window.
    • The ability to select all license servers and features on the License Servers – Current Usage report.
    • Improved UI responsive design.

Before upgrading to License Statistics v6.12, ensure your environment meets the following requirements:

  • As of Java JDK v16, the deprecated protocols TLS 1.0 and 1.1 are no longer supported.
  • The minimum supported version of MySQL server is v5.7.28.
  • License Statistics API v1 was deprecated as of License Statistics v6.8 and is being removed in the current release. Use the stable API v2 instead.

Details on these new features and enhancements are provided below. For complete information on all features, refer to the License Statistics v6.12 Release Notes and associated v6.12 documentation.

Remotely Monitoring CodeMeter License Manager

License Statistics v6.12 now enables you to gather usage statistics on the CodeMeter license manager using remote data sources.

As we learn of new and popularly used license managers, trust us to give you the support you need for them. See the License Statistics documentation for currently supported license managers.

Setting User License Session Length

The ability to set user Session length is now available in License Statistics v6.12. You can set a maximum license session length when you add or edit a user and user authentication is enabled (the default).

Use the “Session length” slider on the User Management page in the Authentication Settings section to set the number of days that the session will last after users log in. The session length defaults to 1 day and has a maximum of 356 days. The session length you set is saved automatically.

License Statistics - Authentication Settings

See Managing License Statistics Users in the v6.12 documentation for more information.

License Statistics API v3 First Release

The first release of API v3 includes extended reports that allow extended selection of all license servers and features. The following reports are affected:

  • Features – Usage History
  • Features – Current Usage
  • Features – User History
  • License Servers – Current Usage

NOTE: We’ve provided this first API v3 release to lay the groundwork for future API features and enhancements. It is still under development and we reserve the right to release breaking changes as the API continues to evolve. For production environments we recommend using the stable API v2 release.

User Interface Enhancements in v6.12

Several new user interface features and enhancements have been added in the License Statistics v6.12 release.

  • You can now maximize content such as grids and charts to take up the full size of the application window for a better view.
    • Most content can be expanded to take up the entire License Statistics application window by clicking theExpand iconexpand icon at the upper right corner of the page. Maximizing the content is particularly useful for viewing reports that have a large amount of data, more easily viewing data on a phone or tablet, or setting the view up for a screen capture.
    • When you expand content to maximum size, the navigation panel and other content of the page, such as selection controls, will not be visible. To return the page to its normal layout, click theRestore iconrestore icon at the upper right corner of the page, or press Esc on your keyboard.
  • The ability to select all license servers and features on the License Servers – Current Usage report.
    • The License Server and Feature pick lists at the top of the License Servers – Current Usage report now include an “All” option. To see all features for a selected license server, select “All” from the Feature pick list. When you select “All” from the License Server pick list, the Feature selection defaults to “All” as well.License Statistics - License Server usage
  • Improved UI responsive design.

The X-Formation team is devoted to simplifying your license administration tasks through detailed reporting and complete automation of routine tasks – including recapture of idle licenses that would otherwise cost you hundreds of lost productivity hours every month.

As always, please contact with your questions. We’ll be delighted to serve you.

License Statistics - Customer Case Study - SKODA

Customer Case Study: Skoda

Through better planning made possible by using License Statistics to gather more accurate usage data, Skoda achieved a 373.79% ROI and significantly cut license costs.

Client: SKODA ICT S.R.O.
Problem: High Costs of CAD/CAM/CAE Software
Solution: License Statistics


Skoda ICT s.r.o. provides ICT services for SKODA HOLDING a.s., which manufactures and repairs commercial vehicles (electric locomotives, subway, railway wagons, tramways, trolley buses) and manufactures steam turbines and related parts.

A global business slow-down led Skoda to focus on prudent use of resources. Stanislav Cechura, IT Engineer, said, “During the current economic downtime, all companies are increasing their focus on minimizing costs and on effective use of expensive licenses.”

Skoda knew it could better manage use of costly CAD/CAM/CAE software licenses if it had a more effective way to monitor and evaluate license usage. The license management tools supplied with the CAD/CAM/CAE products it used did not provide the detailed information needed to make solid decisions about how many licenses they actually needed. Though they added custom scripts to import simple reports on license usage, those reports were not enough.

How SKODA Approached It

Skoda chose License Statistics because the software met, at an affordable price, most of their requirements for monitoring license usage on their individual software applications. Cechura explained, “License Statistics helps us to stay on top of our license requirements. This is vital for planning extension or reduction of the number of licenses we’ll need in the future, helping us save license costs. The detailed monitoring of used licenses allows us to better divide the software costs for the individual companies of the Skoda holding and to find possible reserves.”

What It’s Like Now

Through better planning made possible by using License Statistics, Skoda was able to cut their license fees and achieve an ROI of 373.79% with a 500-user License Statistics license.

X-Formation’s expert support team helped Skoda overcome initial problems with LUM server monitoring, and now, after using License Statistics for over a year, they are trouble-free and satisfied with the product and the level of support.


Support for Autodesk Feature Collections Debuts in License Statistics v6-11

Support for Autodesk Feature Collections Debuts in License Statistics v6.11

Autodesk Feature Collections support, Zoo License Manager support, and a redesigned license server administration interface lead the pack of new features and enhancements delivered by License Statistics v6.11.

The License Statistics v6.11 release brings with it new features and enhancements that further streamline license server monitoring and administration tasks. The new features include:

  • Support for Autodesk feature collections.
  • Support for Zoo License Manager.
  • A redesigned license server administration interface, including:
    • Support for multiple data sources for a single license server.
    • New Single License Server grid allowing you to manage all servers independently from data sources.
    • New add/edit license server form.
  • Added ability to import usage data from LM-X log files and FlexNet debug log files.
  • Redesigned data importing, including:
    • Ability to import data using API endpoints.
    • A simplified two-step wizard to configure import settings for each file.
    • Four strategies for merging imported data.
  • The host IP address is now included on applicable reports.

Discover what the new features will do for you below.

(For details on all features, refer to the License Statistics v6.11 Release Notes and associated v6.11 documentation.)

Manage AutoDesk Feature Collections

The License Statistics v6.11 introduces Feature Collections support for the Autodesk License Manager.

Collections allow you to separate specific Feature usage reporting based on which package the Feature belongs to, rather than combining all usage of that Feature in a single report. You get more granular information about how your licenses are being used – and whether you’re getting the value for them you expected.

By default, Features do not belong to a Collection until you add them in the Gathering section as you create a license server. Once you have enabled Collections for a license server, features for that license server will be reported based on their Collection name.

Refer to the License Statistics Features Collections documentation for further information on Autodesk Feature Collections.

Zoo License Manager Support

You asked, and so in License Statistics v6.11 we added support for the Zoo license manager used with the popular Rhino 3D modeling software.

Remote and Import data sources are allowed for generating reports, and log files can also be imported. License Statistics v6.11 supports feature versioning and license borrowing for imported data.

As we learn of new and popularly used license managers, trust us to give you the support you need for them. See the License Statistics documentation for currently supported license managers.

Redesigned License Server Administration Interface

The License Statistics v6.11 release brings a License Server Administration interface redesigned to streamline administrative functions. Included in the redesign: You can now specify multiple data sources for a single license server. A simplified single License Server grid now allows you to manage all servers independently from their data sources.

A new add/edit license server form is also included in the release. On the reporting side, the host IP address for each user consuming a license is now identified in applicable reports.

New Data Import Features

Not only can you now import usage data from LM-X log files and FlexNet debug log files, but the entire data importing interface has been redesigned both for usability and added functionality.

You can now, for example, import data using API endpoints, giving you more flexibility in the way you bring data into your organization’s dashboards and custom reports. A simplified two-step wizard now guides you through importing settings for each file. There are also four new strategies for merging imported data to give you more flexibility.

The X-Formation team is devoted to simplifying your license administration tasks through detailed reporting and complete automation of routine tasks – including recapture of idle licenses that would otherwise cost you hundreds of lost productivity hours every month.

As always, please contact with your questions. We’ll be delighted to serve you.

Generating Custom Reports from License Statistics with Microsoft Power BI

License Statistics customers can use Microsoft Power BI to build customized reports or combine the data it provides with data from other tools to build a unified dashboard.

Microsoft Power BI is a business analytics platform that provides interactive data visualizations for business intelligence (BI). Many X-Formation customers use it to build custom business dashboards to gain insight into key metrics throughout their organizations. The License Statistics API gives you complete access to all the data it tracks, allowing you to integrate it with your own reports and tools.

This article provides an example of how to use data from the License Statistics API to create a custom report.


We want to create a Usage History report for a particular feature presenting minimum, maximum usage, and total number of licenses used daily during a selected period of time. 


  1. A running License Statistics instance
  2. The Microsoft Power BI Desktop application installed


  1. Accessing the License Statistics API
  2. Adding a Web data source to Power BI
  3. Preparing data
  4. Creating a report

Accessing the License Statistics API

To begin, you must create a token with API scope. Create one by accessing the License Statistics API section in the personal context menu:

Use the Add button to create a new token with API scope. 

Save the new API token. It now appears in the API Tokens grid.

See the License Statistics documentation for more details about accessing the API.

Adding a Web Data Source to Power BI

In the Power BI Desktop, create a new report and add a Web data source from the Get Data menu.

Complete the form presented to you. Use the Advanced option to add API endpoints. For our example we’ll use the /api/v2/feature/{id}/usage-history/json endpoint. (See a complete list of API endpoints in the interactive API documentation.)

The Feature ID (set to 60 in our example) can be taken using the /api/v2/feature/list endpoint, but also can be taken from the License Statistics UI by displaying the Feature ID column (hidden by default) on any grid.

Let’s set the query parameters for a start date of December 6, 2020, and an end date of December 11, 2020:

  1. sd=2020-12-06
  2. ed=2020-12-11
  3. granularity=DAY

See a complete list of optional API endpoint parameters in the interactive API documentation.

Add the proper HTTP request headers:

  1. Accept: */*
  2. X-Auth-token: {API token value} 

When asked, use the Anonymous access option. Authorization has been already handled by the token added to the header in the previous step.

Use the Connect button to access the defined Web source and get requested data.

Preparing data

Data received from the License Statistics API must be formatted before you can read it. 

Use the List link to navigate to the data key details.  

Convert the list of records to a table using the To Table option.

Your results are displayed as shown below.

The resulting Table of records can be expanded to include multiple columns. We don’t need all the fields from the response to achieve our goal, so we’ll select only those which are needed in our scenario:

  1. lud (date)
  2. lumin (min used)
  3. lumax (max used)
  4. ft (total)

Note: You can also set a list of returned columns using the fieldsVisibility request parameter.

The table will be expanded to a multi-column view.

Note: A full list of the parameters with description is available in the interactive documentation.

For proper processing we need to define the type of data for each column. In our case, the lud property is a Date type, while the rest of the properties are Whole Numbers.

Rename the columns to present them more clearly in reports.

Creating a Report

Once you have prepared the data source, you can use the data to create your custom report. We chose to create a line chart. On the X Axis there is a Date, and on the Y Axis we have values from 3 data series: Max Used, Min Used, and Total.

You can see from this basic example that with powerful visualization tools like Microsoft Power BI and rich data from the License Statistics API you can bring even greater value to your company in the areas of license management and optimization.

As always, the X-Formation team loves to hear your feedback and suggestions for new features. If you have ideas or need help, please contact or contact your X-Formation representative.

User History Data with Usage Calendar and Session History Charts

Gain deeper insight into User History data than ever before with License Statistics v6.9. The new User History Gantt chart lets you view license use for a selected feature by user session on any day or time you choose.

Starting with v6.9, License Statistics provides even more granular data about User History. You can now see all sessions for users who use licenses for any feature you select, on any date or at any time you choose. The new User History Gantt chart, part of the Usage Calendar, presents the data you want in a simple, easy-to-read format.

The Usage Calendar and Session History Charts

The Usage Calendar shows daily maximum usage of a selected feature for a chosen date range you choose in page settings. The chart is a heatmap with the month on the vertical axis, and the day of the month on the horizontal axis.

The Session History chart displays a Gantt chart showing user sessions for concurrent hosts.

Viewing the Usage Calendar

You can view data for any date or range of dates with the Usage Calendar.

You can even view the entire year at once, and easily switch between years using the buttons in the legend above the chart.

The Usage Calendar shows both minimum and maximum usage for the date range you selected in settings, and for the year selected on the chart’s legend.

Click any day to view its Session History chart, where you will find detailed data about usage on that day. The day you select is marked with an orange border.

Note: When you are viewing the session at a selected time point, the Chart is hidden.

How to View the Session History Chart

  1. Go to Features → User History page.
  2. On the Usage Calendar, click the day you are interested in. (If you are on the Settings page, you can use the “Show sessions at time point” section to go directly to any day you choose.)

Your Session History chart for the chosen day will then display a Gantt chart with user sessions for concurrent hosts.

How to Use the Session History chart:

The Y axis of the Session History chart groups all hosts by user.

Click the user name (highlighted in blue) to expand or close the hosts view for that user:

Click Max Used or Min Used to highlight extremas in user data:

Hover the pointer over an extremum, and a tooltip appears providing more information about the extremum:

Use the time range brush below the chart to set the range of time you wish to view, or use it to create a PNG report file for a smaller range of time:

Select a specific point in time to view sessions at that time point:

As you’ve seen, License Statistics makes it easier than ever to gather the User History data you need to make better decisions. The data you want is presented in a way that gives you greater insight into license usage throughout the organisation. Try the new features and see for yourself.

As always, the X-Formation team loves to hear your feedback and suggestions for new features. If you have ideas or need help, please contact or contact your X-Formation representative.



Set It and Forget It: License Harvesting and License Statistics v6.10

License Statistics v6.10 brings the next evolution of License Harvesting with automatic remote license release and monitored application events grid. A new, detailed Session History chart rounds out the advances this time around.

The License Statistics v6.10 release extends the power and utility of License Harvesting through implementation of automatic remote license release. It also provides two new reports, one for historical events that occur with applications monitored for License Harvesting, and a new Session History chart that provides detailed data on feature usage across user sessions.

Discover what the new features will do for you below.

Automatic Remote License Release for LM-X and Flexnet License Servers

The next iteration of License Harvesting gives you even greater control over when idle licenses become available in the license pool. License servers can block license availability for some time even after the Agent has closed an idle end-user application. Without manual intervention, it can take as much as an hour before another user can access an idle license. License servers such as LM-X and Flexnet have begun to provide better hooks for automation tools.

License Statistics v6.10 now provides automatic remote license release for LM-X and Flexnet license servers. This gets idle licenses back into the available license pool just after the Agent has closed the end-user application. No more waiting or manual intervention required – simply set it and forget it.

Here’s how it works:

  1. Select the feature(s) used by the Application on the License Harvesting configuration form.
  2. On each end-user host, License Agent monitors the application using your License Harvesting rules.
  3. When the application is idle, License Agent closes it and immediately notifies License Statistics that the application has been closed.
  4. Based on the information it receives from the License Agent, and upon the features configured for that application, License Statistics executes the command on query tool, which releases the license on the server. The result? The application is closed on the end-user host AND the license is released to the available pool without waiting.

The automatic license release feature is available for LM-X license server and query tool (lmxendutil) version 4.9.24 and later, and for Flexnet license servers.

Application Events Grid

License Harvesting – Application Events Grid

Also new with License Statistics v6.10 and enhanced License Harvesting is the License Harvesting – Application Events grid. The grid lists historical events that occur with applications monitored for License Harvesting. The new grid provides a history of actions taken by the License Agent while monitoring the end-user host application for harvesting. Access the grid from the License Harvesting administration page per selected application. The same information is available on the end-user host per License Harvester instance.

Session History

New Session History Provides Deep Dive

The new Session History chart, which gives you a view into the data from the end-user host perspective, is available under Features -> User History. Use it to see all sessions for a selected feature on a selected day per user/host. You can now drill deeper into feature usage across sessions by end-user host, giving you greater insight into when key features are most and least used.

The X-Formation team is devoted to simplifying your license administration tasks through detailed reporting and complete automation of routine tasks – including recapture of idle licenses that would otherwise cost you hundreds of lost productivity hours every month.

As always, please contact with your questions. We’ll be delighted to serve you.

How to Cut Floating License Costs with License Harvesting

When your company uses floating licenses, it plays a balancing act. You always need spare capacity, and you don’t want too much of your IT investment locked into licenses that are never used.

You also don’t want your engineers to be denied when they need to use the software. License costs per seat run from $10K to $150K a seat – and that doesn’t include incremental administration costs, nor does it include the cost of maintaining and securing the license servers you need. Saving even the cost of one license makes a big difference in your budget.

With multiple spare licenses per license server, what ends up happening usually is that overall license utilization will be low at any given time. Companies therefore tend to install as few license servers as they can. Of course, with regional differences in licensing costs and deployment, you cannot always do that. So, once again you end up having to purchase more licenses than you really need.

Do the math yourself. Do you know how much your company wastes in unused license fees? There’s a great way to find out: License Harvesting for License Statistics.

License Harvesting helps you eliminate the extra costs associated with purchasing spare licenses by monitoring users’ machines to see when licenses are unused (e.g. due to meetings, coffee breaks, etc.). You can reclaim those licenses automatically instead of letting them sit being wasted. License Harvesting gives you centralized, easy-to-manage control over all floating licenses.

Every company has peak days when the highest number of licenses are used. License Harvesting helps you monitor and respond to such peaks by reducing idle license consumption and automatically return those licenses to the available pool. Simply install License Agent on every end-user host you wish to monitor, then connect the agent to the License Statistics server. Each License Agent monitors the application processes on its end-user host and checks user interaction and/or CPU usage.

The beauty of License Harvesting is that it does not depend on the license server having to monitor individual applications. Harvesting can be applied to all applications on the end-user host.

For a limited time, you can use License Harvesting at no cost to see for yourself how much you can save. Install License Harvesting and you will be able to track the savings through regular harvesting-related check-in reports. You’ll see exactly how it works, and determine how much you can save in unused floating license costs.

Contact us today for your two-month free trial of License Harvesting.

License Statistics v6.9 Gives You Complete Control of License Usage

Licenses Statistics v6.9 features License Harvesting, the innovative way to automatically influence results and control license usage. Reclaim checked out but unused licenses automatically, based on criteria you define. Never again lose productivity due to avoidable license shortages.

Every software license used in your organization represents a big investment of time and cost. Companies commonly use network licensing to help keep those costs down because a network licensing model ensures more effective license use than does a node-locked licensing model.

But no solution is perfect, and with network licensing the biggest bottlenecks come from users who check out a license from the pool – and then neglect to check it back in, leaving it running for hours… overnight… or even over a weekend. When that happens, others cannot access a license and you lose productivity. Virtual working environments make the problem even worse.

But what if you had a way to automatically release a blocked license without the need for administrative assistance, and at the same time improve license availability and resource management?

That is precisely what the new License Harvesting feature in License Statistics v6.9 does for you. Now you can not only monitor and track license usage – you can actually influence and control network license usage. The new License Statistics Agent makes this new level of monitoring and control possible.

What Is License Harvesting?

License Harvesting automatically identifies licenses that have been idle for a certain amount of time, and specifies the criteria for releasing those blocked licenses automatically. 

There are several ways to handle license release depending upon configuration and your requirements:

  • Gracefully ask the user to close the application or continue working;
  • Close the application gracefully after a set period of user inactivity; or
  • Force the application to close and immediately reclaim the blocked license.

How does License Harvesting Work?

The License Statistics Agent is the key to implementing and configuring License Harvesting in your organization. It’s a simple operation, as described below.

Install and Configure License Statistics Agents

Install the License Statistics Agent on every end-user host you wish to monitor, then connect the Agent to the License Statistics Server. The Agent monitors whether the application is being actively used and manages idle licenses based on the criteria you establish.

Set Up License Agents Groups in License Statistics

Once you have installed and connected all Agents to License statistics, create an Agent Group by going to Administration → Groups → Agents tab.

Once you’ve added all the agents into the new group, Save the group.

Set Up the Application to Be Monitored

Now that all Agents have been installed and added to groups, you now configure the application to be monitored on the end-user host. There are several options and scenarios you can set up that control how License Harvesting will be implemented for that application.

Here are the basic configuration steps:

  1. Go to Administration → License Harvesting and Add a new harvesting application. Give the scenario a name, enable it to monitor the Agents, and enter the name of the application process running on the end-user host.
  2. Set up Activity Tracking parameters to establish what should be considered an idle state. You can specify an “Inactive User Duration” in seconds before Harvesting begins, or a “Minimum CPU Activity” percentage below which the application is considered idle and Harvesting is triggered.
  3. (Optional) Set Working Hours during which the application can be used. If the application is used outside the defined days/hours, the Harvesting process is started. (24/7 is allowed by default, but you can easily adjust it for weekends and specific hours of the day.)
  4. Set the parameters for how License Harvesting will be conducted: Set the parameters for user confirmation:
    1. Confirmation Required: The end-user will be asked if the application should be closed due to idle state.
    2. Confirmation Timeout: (Optional) The time in seconds after which User Confirmation will be considered as YES and the application should be closed. If you set no value, the User Confirmation dialog will remain until the user chooses.
  5. Set the Release Method for the application:
    1. Graceful: Close the application gracefully, leaving to the application the decisions about unsaved state questions or confirmations.
    2. Graceful Wait Time: (Optional) The time in seconds after which the Agent will force the application to close; if not set, it will wait endlessly for the application to close itself.
    3. Force: kills the application upon meeting your established criteria.
  6. Select the Agent Groups to which the new License Harvesting parameters are to be applied.
  7. Save your new License Harvesting configuration.

Automatic License Harvesting

The entire Harvesting process is automated. Each agent periodically connects to the License Statistics server to get the configuration. Should the end-user host lose connection with the server, Agent continues to operate with the last received configuration until the connection is reestablished. 

The License Agent begins monitoring the application immediately after receiving its configuration from the License Statistics Server. It monitors the application process and checks user interaction and/or CPU usage.  

Here’s what happens after a user who had checked out a license forgot to check it back in, instead, leaving for the day. The user left without saving their work.

  1. The Agent detects that the application is idle based on configuration. 
  2. Harvesting begins. The user is prompted to either close the application or keep working.
  3. After the User Confirmation Timeout elapses with no user response, the Agent continues to close the application.
  4. The application is asked to close gracefully.
  5. Since an unsaved document still remains open, the application asks if the user should save the state before closing.
  6. After the Graceful Timeout period elapses with no response, the Agent escalates the application close method.
  7. The Agent sends the signal to force the application to close.
  8. The end-user host operating system kills the application.

When the application stops running, it is no longer connected to the license server. Based on your license server configuration, the license will be returned to the available license pool for access by other users in the company. When the user returns, they will have to check out a new license from the server (if one is available).

The beauty of the License Harvesting feature is that it does not depend on the license server having to monitor individual applications – Harvesting can be applied to all applications on the end-user host.

Put License Harvesting to Work for You

Contact our team for expert guidance on what License Statistics can do for you. And if you’re an existing License Statistics customer, you can get a free two-month trial to see how License Harvesting works in your environment. Call or email our sales team for details.

As always, the X-formation team is ready to help you get the most from your software investment.

Check the video we’ve put together on License Harvesting